Upgrade Announcement: VPN

This is an important message for all faculty and staff members who use VPN to connect to SMU services.

VPNStarting at 5 a.m. on Friday, February 7, 2020, the campus VPN appliances will be upgraded to the latest software version, which will improve support for accessing vpn.smu.edu, especially for users using macOS Catalina as their primary OS, along with other fixes. The first appliance will be updated, and once successful, the second one will be updated. While we believe the update will not cause any interruption to service, there might be a brief outage of up to 30 minutes.

If you have any questions, please feel free to contact the IT Help Desk at 214-768-HELP (4357) or email help@smu.edu.

VPN has a new address

VPNStarting today, OIT will begin phasing out securenet.smu.edu for vpn.smu.edu. This change coincides with the move of the VPN services to new hardware. When you log in to the new VPN for the first time, you will be prompted to install the updated Cisco AnyConnect software.

If you have any bookmarks or links using the old URL, we recommend updating them to the new address of vpn.smu.edu.

About VPN

Virtual Private Networking (VPN) provides a secure connection to the SMU network through an established DSL or cable modem connection with an outside Internet Service Provider (ISP). The VPN connection provides access to secure SMU network resources such as departmental drives and applications hosted on the campus intranet.

Using VPN

There are two methods for establishing the VPN connection: browser-based and client based. Users can link to vpn.smu.edu through their web browser and log in with their SMU ID and password. Only the traffic within that browser window will be routed through the VPN connection.

Cisco AnyConnectTo use the VPN client, download AnyConnect from vpn.smu.edu (log in with your SMU ID and password and click “AnyConnect” in the left navigation). Once a session is established, all traffic will be routed through the secure VPN connection.

Please contact the IT Help Desk at 214-768-HELP with any questions about using VPN.