Tag: hours

Starting Monday, March 11, 2024, the IT Help Desk will have reduced hours during spring break. The updated hours are below. The IT Help Desk will return to regular operating hours on Sunday, March 17, 2024. Continue reading IT Help Desk Hours During Spring Break 2024

The Office of Information Technology (OIT) IT Help Desk will have reduced hours next week with walk-in, phone, and chat support ending at 6 p.m. On Thursday, support will wrap at 5 p.m. The IT Help Desk will be closed for regular business operations from Friday, December 22, 2023, through Monday, January 1, 2024, for the winter break. Continue reading Winter Break (2023) Hours for the IT Help Desk

Starting Monday, December 19, 2022, the IT Help Desk will have reduced hours over the Winter Break. The updated hours are below. The IT Help Desk will return to regular operating hours on Tuesday, January 3, 2023. Continue reading IT Help Desk Hours During Winter Break

The Office of Information Technology (OIT) IT Help Desk will have reduced hours this week with walk-in and chat support ending at 6 p.m. and phone support ending at 8 p.m. On Wednesday, phone support will also end at 6 p.m. The IT Help Desk will be closed for regular business operations from Thursday, December 23, 2021, through Sunday, January 2, 2022, for the winter break. Continue reading Winter Hours for the IT Help Desk

We’re in full swing with back-to-school! If you need assistance, please don’t hesitate to contact us via phone at 214-768-HELP or by email at help@smu.edu. Our 7-day a week schedule is available for both remote and walk-in support.

Semester Hours	Phone Hours	Walk-in Hours
Monday through Thursday	8:00 AM – 8:00 PM	8:00 AM – 9:00 PM
Friday	8:00 AM – 6:00 PM	8:00 AM – 6:00 PM
Saturday	9:00 AM – 5:00 PM	10:00 AM – 6:00 PM
Sunday	11:00 AM – 6:00PM	12:00 PM – 6:00 PM

Visit smu.edu/oit for more information on our services and offerings. You can also access the IT Knowledgebase at any time for on-demand documentation.