Since SMU implemented Single Sign-On (SSO) in 2012, accessing SMU services has become more efficient by reducing the need to sign in repeatedly to every service. This is thanks to the Shibboleth identity provider (IdP), which receives the SSO authentication request, verifies your identity, and grants access without requiring you to provide an additional login during that session. Over the past twelve years since turning on SSO, many improvements have been made with authentication technology, such as biometric authentication, passkeys, and passwordless authentication. In addition, Microsoft has introduced new services that are very relevant to SMU, some of which require a change to our SSO service. OIT plans to stay ahead of these advancements and to introduce Continue reading Moving to Entra ID: A NetID Success Story
Category: Announcement
Feedback Box to be Discontinued April 30

Feedback Box, the tool integrated into Canvas to collect anonymous student feedback, will be discontinued on April 30, 2025. This decision follows an announcement from the vendor that they will be ending their service. We have some information on alternatives you can use to collect feedback. Continue reading Feedback Box to be Discontinued April 30
Zoom AI Companion at SMU: What You Need to Know
Soon, OIT will be introducing AI features in Zoom. In this post, we want to take a moment to share how you can use Zoom AI Companion responsibly and in alignment with Southern Methodist University policies.
The Zoom AI Companion features are automatically off and must be enabled by the Zoom user. Do not enable/use Zoom AI Companion in meetings where protected or sensitive categories of information will be shared/discussed.
It is critical to manage your Zoom meeting settings appropriately. Here are a few key points to keep in mind: Continue reading Zoom AI Companion at SMU: What You Need to Know
Webframe is Empowering SMU Departments to Innovate
Last year, the Integration Services team transitioned SMU from its previous open-source platform for building applications. The challenge? Cost restraints. The solution? Webframe—a new tool built on Lowcoder that allows teams across campus to automate processes, manage data more effectively, and collaborate more efficiently.
After extensive testing of several platforms over the course of a year, Lowcoder was selected for its affordability, robust features, customer service, and ease of installation. Webframe, powered by Lowcoder, is already making an impact. Continue reading Webframe is Empowering SMU Departments to Innovate
Preferred Names Now Available in my.SMU
On January 14, 2025, SMU added the Preferred Name display in my.SMU to aid users in selecting the proper individual when searching for a record. Search results will show both preferred and primary names in the result list for all my.SMU pages. In cases where multiple names might make identification more difficult—such as a primary name listed as Travis Jefferson Marshall and a preferred name as Jeff Marshall—this update helps users select the correct record more easily. You can click on either the primary or preferred name row to update the record.