We are currently investigating reports of Authentication Issues with PerunaNet, which initially appear to be impacting Windows clients on campus. We will send an update to your SMU email address as soon as the issue has been resolved.
We apologize for any inconvenience.
On May 23, the Help Desk will be relocating from the Hughes-Trigg Student Center back to Fondren Library West. We are looking forward to providing top-notch support in a beautifully renovated space, and in a convenient, central location on campus.
| Monday through Thursday | 8AM – 9PM |
| Friday | 8AM – 6PM |
| Saturday and Sunday | 12PM – 6PM |
| Phone: | 214.768.4357 |
| Email: | help@smu.edu |
| Submit a Ticket Online: | help.smu.edu |
Please phone 214-768-8888 to request assistance.
We have received several reports of another round of phishing emails today. These appeared to come from an SMU email address and indicated that you should “reset your password immediately to prevent your account from being disabled.” The links in the email directed to an external login page that captured SMU credentials once entered.
Please be extra cautious and guard your account information, and remember that we will never ask you to verify your account information, or provide your password or any personal information via email.
If you did fall victim to the phishing email, please change your password immediately and contact the IT Help Desk by calling (214)768-4357, or email help@smu.edu
