We have completed the migration of all users, departments and call queues from Skype to Microsoft Teams. We are now migrating the final batch of accounts, which includes common area phones. Since these phones are not associated with a specific individual, we have published the migration schedule on the project website. The migrations will occur daily for the next two weeks from 7 a.m. to 10 a.m. During the migration window, the individual device may be offline for a period of up to two hours. All work for this phase of the migration will be done remotely.
We have also retrieved all boxes from various locations for disposal of old handsets. If you still have an older device to recycle, please drop the item off at the IT Help Desk located in Fondren Library West. As a reminder, if you need any additional information on using your new phone, visit smu.edu/phone for links to our wiki documentation as well as an instructional video.
