Got a new AudioCodes phone? Don’t forget when you change your SMU Password annually; you also need to sign out of your phone and reenter your new credentials.
What happens if I don’t sign out?
If you don’t sign out, you can still make calls. However, you immediately lose two pieces of necessary functionality:
- When your password has changed but your phone remains logged in under your old credentials, 9-1-1 dispatchers no longer have access to your location. Location information isn’t something you want to try and relay in a crisis.
- If you don’t enter your new credentials, your phone cannot launch your calendar or display your upcoming meeting reminders.
How do I sign on to my phone?
As always, if you need assistance, please contact the IT Help Desk at 214-768-4357 or email@example.com.