As of late, grievances are getting aired publicly, and so are apologies. But what goes into saying, “I’m sorry?” John Potter, clinical associate professor in dispute resolution, spoke with Dan Godwin @Fox4 about how to construct an apology.
As of late, grievances are getting aired publicly, and so are apologies. But what goes into saying, “I’m sorry?” John Potter, clinical associate professor in dispute resolution, spoke with Dan Godwin @Fox4 about how to construct an apology.