After a decade of using Sitecore for SMU’s web content management system, we know how challenging it can be for editors who make changes infrequently. In the past couple of years, we have made great strides in making the tool easier to use for everyone. With the rollout of the Cornerstone templates and the Experience Editor’s enabling WYSIWYG editing of our site’s webpages, Sitecore has never been more user friendly. Yet, there are times when a school or department doesn’t have the time to edit their webpages or just needs some additional help. To help, OIT is launching a Web Assistant pilot plus a new support site. Continue reading OIT Launches New Web Support Site and Assistant Pilot
