Seven Years of Certification: Then & Now with Cox Alumnus Jacob Becker

Microsoft Certified Associate badgeThis summer, I had the opportunity to attend the CERTIFIED Educator Conference, which is designed to help educators around the world as they introduce and enforce the need for certification to accompany traditional learning models. During one of the sessions I attended, I was challenged to find an alum or two who had gone through our certification experience and hear their story of how certification impacted them. Continue reading Seven Years of Certification: Then & Now with Cox Alumnus Jacob Becker

Fall 2024 Training Sessions Now Open for Registration

Learning Starts NowUpdated October 17: New date for OneNote session.

Our slate of training opportunities for the SMU community is now available for registration! Come discover a new favorite application or freshen up your skills in systems and services like Sitecore. Here’s a list of what we have planned! Continue reading Fall 2024 Training Sessions Now Open for Registration

New Annual Review Process: Update Your Department’s Directory Information

Directory assistance iconThe Office of Information Technology is introducing a new annual review process to help departments verify and update their public directory information. This fall, a Qualtrics survey will be distributed, allowing departments to update what appears on the SMU Department Directory webpage and ensure the accuracy of information for SMU call centers. Continue reading New Annual Review Process: Update Your Department’s Directory Information

Windows “Sign Out” Bug and Instructor Stations

icon of a bugA recent bug introduced with Windows updates is impacting the ability for users to “sign out” after logging into a domain-joined device, including all classrooms and labs. While Microsoft has acknowledged this bug was introduced with KB5041585 that impacts Azure Hybrid Joined devices by creating a broken Start menu, a complete fix will not be released by Microsoft until the end of Continue reading Windows “Sign Out” Bug and Instructor Stations