This summer, I had the opportunity to attend the CERTIFIED Educator Conference, which is designed to help educators around the world as they introduce and enforce the need for certification to accompany traditional learning models. During one of the sessions I attended, I was challenged to find an alum or two who had gone through our certification experience and hear their story of how certification impacted them. Continue reading Seven Years of Certification: Then & Now with Cox Alumnus Jacob Becker
Category: Announcement
Fall 2024 Training Sessions Now Open for Registration
Updated October 17: New date for OneNote session.
Our slate of training opportunities for the SMU community is now available for registration! Come discover a new favorite application or freshen up your skills in systems and services like Sitecore. Here’s a list of what we have planned! Continue reading Fall 2024 Training Sessions Now Open for Registration
Teams Tip: Removing Skype for Business from Your Computer
As we move to Microsoft Teams over the next few months, eventually your Skype for Business client will fail to work. However, it will still be on your computer, so here’s how to remove it when the time comes. Continue reading Teams Tip: Removing Skype for Business from Your Computer
New Annual Review Process: Update Your Department’s Directory Information
The Office of Information Technology is introducing a new annual review process to help departments verify and update their public directory information. This fall, a Qualtrics survey will be distributed, allowing departments to update what appears on the SMU Department Directory webpage and ensure the accuracy of information for SMU call centers. Continue reading New Annual Review Process: Update Your Department’s Directory Information
Windows “Sign Out” Bug and Instructor Stations
A recent bug introduced with Windows updates is impacting the ability for users to “sign out” after logging into a domain-joined device, including all classrooms and labs. While Microsoft has acknowledged this bug was introduced with KB5041585 that impacts Azure Hybrid Joined devices by creating a broken Start menu, a complete fix will not be released by Microsoft until the end of Continue reading Windows “Sign Out” Bug and Instructor Stations