Sitecore to be Upgraded Starting on January 5, 2018

UPDATE 01/08/2017: The Sitecore Update was rolled back to the previous version due to performance issues. The Web Team is working with the vendor to investigate the issue and The upgrade will be rescheduled for a later date.

Sitecore

On Monday, January 8, 2017, OIT will be upgrading the Sitecore Web Content System to version 8.2.5. The authoring environment will be unavailable from Friday, January 5, 2018, starting at 8 p.m. CST to Monday, January 8, 2018, at 12 p.m. CST. Due to the update process, the Sitecore authoring environment, wcmstage.smu.edu/sitecore, will be unavailable for the entire duration. The public-facing environment of www.smu.edu will continue to be available during the upgrade. If there is a need for emergency updates, changes can be accommodated through submitting a Help Desk support ticket. Once the system has been upgraded and the authoring environment is available for editing, your area’s Web Captain will be notified.

This upgrade consists of the same version we attempted to upgrade in November. We have addressed the problems that caused the rollback and have improved our upgrade procedure to reduce the probability of errors. If an emergency edit needs to be made during the upgrade, please contact the IT Help Desk immediately at 214-768-HELP.

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Ian Aberle

Ian Aberle is an Adobe Creative Educator and the Senior IT Communications Specialist & Trainer for the Office of Information Technology (OIT). For over 25 years, he has helped the SMU community use technology and implement digital and web media through multiple roles with the Digital Commons, SMU STAR Program, and now OIT. Ian enjoys photography and road trips with his family in his free time.