OIT Technology News: Winter 2017 Edition

OIT Technology News

As we close out the 2017 calendar year, we look back at recent successes with MOS Certifications, classroom updates, and new Canvas features. We also look forward to next year with our OIT Winter Projects, IT Help Desk Hours, and Boot Camp & SAS installations, plus much more.

Happy Holidays from OIT

MOS Cert Pilot Program Gets First Certified Master

The Microsoft Office Specialist (MOS) Certification pilot program has been a great success, and a Lyle student has just reached the ultimate milestone. Read how graduate student Roger Stanton received his “Ph.D. in Office.”

Fall 2017 Office Certification Pilot Progress Report

Since the start of the Microsoft Office Certification Pilot Program over 160 certifications have been issued to students, staff, and faculty with Microsoft Office’s Excel being the most popular comprising 75% of the exams completed. Find out how professors and students are taking advantage of the pilot program.

2017 OIT Classroom Summary Report Now Available 2017 OIT Classroom Summary Report Now Available

Our 2017 edition of the OIT Classroom Summary Report is now available to the SMU community. In this edition, we discuss the recent classroom updates, new features in the high-tech prototype classrooms, classroom automation, plus emergency assistance and training for the classrooms.

OIT Winter Project Roundup 2017

As the year comes to a close, we can look back over a year of great progress for OIT and the University as a whole. Over the Winter break, OIT will continue working on projects to enhance systems and services geared towards the success of the campus community.

OIT Projects Sample
Coming Soon: Boot Camp & SAS Installation by Appointment Boot Camp & SAS Installations by Appointment coming to the IT Help Desk.

Starting in Spring 2018, the IT Help Desk will provide a more convenient way for students to request help installing essential software on their personal computers.


Track the SMU Express Shuttle with the new DoubleMap App

DoubleMap, the real-time shuttle tracking service, is now available for the SMU Express (768) and Museum Express (743) shuttles. You can easily track the SMU shuttles.

Securing Your New Smart Devices

With the holidays coming up many of these new devices will be given. Here are some things you should think about before taking the plunge and how you should be prepared to secure these devices.

OIT Security Report 2017 Summer Edition

Canvas Corner: November 2017 Edition

This month, we cover the New Gradebook, modules, the option to remove the front page, rubrics, and a few enhancements to the mobile app.

LANDesk Client Upgrade

OIT has made a few tweaks to our computer inventory and management software, LANDesk, to ensure that individuals are notified when a restart is necessary for patch installation.

Adobe Licenses on SMU Computers

If your SMU-owned computer has recently alerted you that your Adobe license is expiring, don’t fret! We have a quick fix for you to get your Adobe Acrobat, Adobe Photoshop, or other Adobe applications up and running again.

IT Help Desk Winter Hours

Starting December 14, 2017, the IT Help Desk will move to Winter hours. Our weekday hours will be 8 a.m. – 6 p.m. and the IT Help Desk will be closed on weekends until the weekend of January 20, 2018.

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Ian Aberle

Ian Aberle is an Adobe Creative Educator and the Senior IT Communications Specialist & Trainer for the Office of Information Technology (OIT). For over 25 years, he has helped the SMU community use technology and implement digital and web media through multiple roles with the Digital Commons, SMU STAR Program, and now OIT. Ian enjoys photography and road trips with his family in his free time.