Problems with Lockdown Browser? Download SMU’s Version!

The IT Help Desk has received a few issues recently from faculty and students regarding Responds LockDownthe Lockdown Browser used for secure testing. The version they have downloaded is either the generic one from Respondus or even from another institution.

SMU has its own specific version of Lockdown Browser that takes you to SMU’s Canvas page automatically. This is the browser you should download to take Lockdown quizzes. You can download it by clicking here.

Once installed, opening this version of the browser will direct you to our Canvas service and allow you to take your secured quizzes. If you have any questions, let us know at help@smu.edu or 214-768-4357.

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Published by

Zach Peterson

Zach is a Senior IT Training & Communications Consultant with OIT. Zach began his SMU career at the IT Help Desk in 2012 and joined the Training & Communications Team in 2015. He is a 2011 graduate from the University of North Texas and obtained a Master of Liberal Studies degree from SMU in 2018. He enjoys reading and collecting vintage and antique radio sets. He grew up in Valley View, Texas near Denton.

IT Connect is published by the Office of Information Technology at Southern Methodist University.


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