Holiday Help? Information About the Coming Break

snowflakesAs the winter holidays approach, everyone is gearing up to take well-deserved rest and time with their friends and family. During the winter break OIT will be closed; therefore tickets and e-mails will not be processed as they normally are during regular business. If you need any emergency assistance during the break, call the Help Desk line at 214-768-4357 to be directed to our emergency line which will page the OIT employee that is on-call.

When you get ready to leave campus for the break, consider saving energy by shutting down your computer completely before you leave. Keep in mind that you will not be able to remote into your machine when it’s turned off.  So keep it on if you expect to access your computer while away.

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Zach Peterson

Zach is a Senior IT Training & Communications Consultant with OIT. Zach began his SMU career at the IT Help Desk in 2012 and joined the Training & Communications Team in 2015. He is a 2011 graduate from the University of North Texas and obtained a Master of Liberal Studies degree from SMU in 2018. He enjoys reading and collecting vintage and antique radio sets. He grew up in Valley View, Texas near Denton.