We are receiving reports of Verizon ISP (FiOS, DSL) customers having issues connecting to SMU resources (those currently being reported are: Blackboard, webmail.smu.edu, and my.smu.edu).
The OIT Networking Team has worked SMU community members affected by the issue and with our ISP to confirm this is an issue with Verizon. If you are experiencing connection issues, please open a ticket with Verizon Tech Support at 1-800-VERIZON (1-800-837-4966).
We are sorry for the inconvenience.
