Virtual environment teaches classroom strategies in turbulent times for future educators

Mursion Simulation Environment at SMU
Practicing on avatars in mixed reality, teachers use unique SMU lab to learn how to navigate complex classroom conversations.

What happens when you bring together a class of student teacher and early-career teachers, a self-proclaimed puppeteer and five teen avatars? You create an effective practice environment for educators to work on de-escalating classroom disagreements and facilitating classroom discourse of controversial topics.

Every day, teachers lead classrooms filled with pupils of different backgrounds and beliefs. When tempers flare, the learning environment can suffer. In SMU’s Mursion Simulation Environment, located in the Simmons School of Education and Human Development, undergraduate and graduate students learn to manage those conflicts and advance student understanding by interacting with teen avatars.

Their names? Ava, Dev, Ethan, Jasmine and Savannah. But the secret behind the avatars’ distinctive personalities is not merely clever programming – it’s assistant director of the Simmons Center for VR Learning Innovation and simulation specialist Stacy Ann Strang. Before coming to SMU, this “digital puppeteer” and simulation designer worked as both an actress and voiceover artist.

Avatars as unpredictable as their human counterparts

When early-career teachers enter the mixed reality simulation environment, they are introduced to the five on-screen avatars in a classroom setting. The simulation can see the teachers and, more importantly, their facial expressions and body language as they interact with the avatars.

It’s Strang, combined with artificial intelligence, designing how the avatars’ engage in the educator’s lesson – meaning the simulation can be adjusted and respond in real-time. And these digital teens are just as unpredictable as their human counterparts. They fall asleep, sneak looks at their cell phones or suddenly become overwhelmed when one of their avatar classmates says something they perceive as offensive.

“In feedback, teachers often cite classroom management as a big challenge, but it’s a skillset difficult to develop using real kids,” said Strang. “Practicing in the simulation environment gives future and current teachers opportunities to develop their interpersonal skills to keep kids on track for learning. Having to address a misbehaving or upset avatar pushes educators out of their comfort zone and they can see how well their chosen strategy works.”

Learning classroom management without the intimidation factor

Prior to using the Mursion Simulation Environment, student teachers could only practice conflict resolution or classroom management through role playing with peers. The eventual transition to real classrooms can feel extremely intimidating for first-timers. Strang collaborates with several faculty members across the SMU campus, including assistant professor Jeanna Wieselmann, at various stages of simulation planning and execution.

“I like to bring sections of my class into the lab to observe a peer teaching the avatars so we can then pause the simulation at different times for reflective discussions” said Wieselmann.  “We look at which responses worked well, those that fell short and ways to improve. Even my faculty peers and I use the simulation from time to time so we can model research-based educator moves for successful teaching. Each classroom situation is unique, but this practice responding to students can help build teacher’ skills for when they are confronted with new challenges.”

In addition to classroom management, the Mursion Simulation Environment is used for other areas of academic training, leadership, counseling, and more.

About SMU

SMU is the nationally ranked global research university in the dynamic city of Dallas.  SMU’s alumni, faculty and more than 12,000 students in eight degree-granting schools demonstrate an entrepreneurial spirit as they lead change in their professions, communities and the world.

 

Texas Association of Mediators Honors Hartsell with Profession’s Highest Award

Tom Hartsell, J.D., clinical professor in the Department of Dispute Resolution and Counseling, received the 2021 Susan C. Adams Award from the Texas Association of Mediators during its annual conference. The award is the organization’s highest recognition and honors exceptional efforts in promoting and furthering the use of mediation in the state.

Hartsell is a lawyer and mediator in private practice with a specialty in family law and mental health practice issues. He has been active in the mediation field since 1986. He is a co-author of “The Portable Lawyer for Mental Health Professionals, an A-Z Guide to Protecting Your Clients, Your Practice and Yourself” and “The Portable Ethicist, An A-Z Guide to Responsible Practice” published by John Wiley & Sons and is a frequent lecturer to mental health professionals and organizations.

Zippia. com Asks Potter About Pandemic’s Impact on Graduates and Careers

John Potter, clinical associate professor in the Department of Dispute Resolution and Counseling, joined a Zippia.com panel of experts to assess the pandemic’s impact on graduates starting their careers.

He sees positive outcomes from the pandemic that include adopting different ways of learning. Gaining these kinds of skills is important he says.

For him, the knowledge his students have acquired to resolve conflicts will benefit them any where they go.

To read the article, click here.

 

 

NBC5 Interviews Greta Davis about the Psychology of Disbelief during COVID-19

 

In an NBC5 interview about why people are not grasping the current number of pandemic deaths in Texas, which are at a peak of 10,000, Clinical Associate Professor Greta Davis discussed the psychology  involved.

She explained the concepts of confirmation bias, cognitive dissonance, and people’s stress response to COVID-19.

Dr. Davis chairs the Department of Dispute Resolution and Counseling at SMU Simmons.

For more, see story below.

 

https://www.nbcdfw.com/news/coronavirus/perspective-on-what-10000-covid-related-deaths-in-texas-looks-like/2429684/

 

Faculty Promotions in Simmons

With the conclusion of the spring semester the Simmons School is happy to announce the following faculty promotions:

Congratulations to Michael Harris (Education Policy and Leadership) who was promoted to Full Professor, and to Sushmita Purkayastha (Applied Physiology and Wellness) and Meredith Richards (Education Policy and Leadership) who received tenure and were promoted to Associate Professors.

Clinical faculty promotions include four who moved from Clinical Assistant to Clinical Associate status:  Roxanne Burleson (Education Policy and Leadership), Greta Davis (Dispute Resolution and Counseling), Amy Ferrell (Teaching and Learning), and Diane Gifford (Teaching and Learning).  Three faculty were promoted from Clinical Associate to Clinical Full: Margaret Jacome (Dispute Resolution and Counseling), Misty Solt (Dispute Resolution and Counseling, and Ashley Tull (Education Policy and Leadership). Plaudits to them.

Tips for Leading and Managing Stay-at-Home Groups

The COVID-19 global pandemic has disrupted every aspect of our lives. Educational institutions, companies, non-profit organizations, government agencies have implemented social distancing policies and mandated telecommuting. Schools have closed and children are engaging in at-home learning alongside parents who may be remotely working for the very first time. What can managers do to lead effectively?

 Embrace Technology: Get out of your comfort zone to lead in new ways using technology.

  • Take advantage of online trainings to learn how leverage existing and new technologies to connect virtually with employees.
  • Model effective online meeting behaviors by utilizing features such as polling and chats.

 Nurture Relationships: At this time of physical distancing, your people need to know you care about them.

  • Through existing or new technologies, take time to visit with them to find out about their situation and how they are handling the disruption.
  • Provide them with resources to support their emotional and physical well-being.
  • Encourage your people and praise them for their work efforts and flexibility.

Establish New Norms: Let your people know you will be reaching out to them more often and why.

  • Your people need to understand that increased communication and monitoring does not mean you are trying to micromanage their work. You no longer have the luxury of walking down the hall to check in.
  • Get comfortable with real life being part of your communication. Relax your expectations regarding formal communication via phone and other technologies. Children, pets, and partners may suddenly walk into the room in a video call.
  • Shifting to a 100% remote workforce means that social norms of communication and interaction have to evolve. Clarify with your team about how information will be shared and the best ways to communicate for urgent and non-urgent messaging.

Reassess Priorities: What was important two weeks ago may no longer be as urgent or relevant.

  • Adjust goals and expectations to determine where to focus time and attention. Communicate these changes to your team. Take time to help your people think through the rationale for the adjustments.
  • Monitoring of key performance indicators may need to be altered and new metrics may need to be developed.

Update Procedures: It’s no longer business as usual.

  • Determine how processes need to change and invite your employees to generate solutions that meet the demands of your environment.
  • Ensure people understand the critical junctures and decision-points of key procedures.

Greta Davis, Ph.D., specializes in career counseling and serves as department chair and clinical faculty member of SMU  Simmons’ Dispute Resolution and Counseling program.

 

From Dispute Resolution: How to Apologize the Right Way

As of late, grievances are getting aired publicly, and so are apologies. But what goes into saying, “I’m sorry?” John Potter, clinical associate professor in dispute resolution, spoke with Dan Godwin @Fox4 about  how to construct an apology.

 

 

DRCM Students Win National Mediation Competition

(L to R): Yanina Vashchenko, Nate Owens, Dana Garnett, Elizabeth Blake, David Russell, Anjana Vellingiri, Samreen Hooda, Kimberly Wise, Gerry Plata

At the 5th Annual Graduate Mediation Competition hosted by SMU’s Center for Dispute Resolution and Conflict Management, April 1-2, in Plano, Simmons student teams won every award category. They are as follows:

First Place Team award: Dana Garnett, Nate Owens, and Yanina Vashchenko. Second Place Team award: Samreen Hooda, Kimberly Wise, and Anjana Vellingiri. First Place Mediator: Dana Garnett. Second Place Mediator: Anjana Vellingiri. First Place Client/Advocate: David Russell. Second Place Client Advocate: Elizabeth Blake.

This year, the competing schools included Champlain College, Kennesaw State University, Brandeis University and SMU.