IT Help Desk (Holiday)

IT Help Desk Winter Break Hours 2019

Help IconThe IT Help Desk closes at 5 p.m. Friday, December 20, 2019, and will be unavailable for walk-in support over the weekend and until Thursday, January 2, 2020.

During winter break, our walk-in hours will be 8 a.m. to 6 p.m., Monday through Friday. Only phone support will be available on weekends until regular semester hours resume on Friday, January 17, 2020.

Winter Break Hours

Date Hours Services
12/21/2019 – 02/01/2020 Closed
02/02/2020 – 02/03/2020 8 a.m. – 6 p.m. Walk-in and Phone Support
02/04/2020 9 a.m. – 5 p.m. Phone Support Only
02/05/2020 11 a.m. – 6 p.m. Phone Support Only
02/06/2020 – 02/10/2020 8 a.m. – 6 p.m. Walk-in and Phone Support
02/11/2020 9 a.m. – 5 p.m. Phone Support Only
02/12/2020 11 a.m. – 6 p.m. Phone Support Only
02/13/2020 – 02/16/2020 8 a.m. – 6 p.m. Walk-in and Phone Support
02/17/2020 8 a.m. – 9 p.m. Walk-in and Phone Support

Regular semester hours resume

For a complete schedule of Library and IT Help Desk hours, please visit libcal.smu.edu/hours/

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Ian Aberle

Ian Aberle is an Adobe Creative Educator and the Senior IT Communications Specialist & Trainer for the Office of Information Technology (OIT). For over 25 years, he has helped the SMU community use technology and implement digital and web media through multiple roles with the Digital Commons, SMU STAR Program, and now OIT. Ian enjoys photography and road trips with his family in his free time.