IT Help Desk: New Location, New Hours

Help Desk MapOver the summer, the Help Desk relocated to the Hughes Trigg Student Center while Fondren Library is under renovation.  They are conveniently located on the main floor, right next to the M Lounge.

Semester Hours:

Monday through Friday 8:00AM until 8:00 PM
Saturday 9:00AM-5:00PM
Sunday 12:00pm-6:00pm

Contact Information:

Phones: 214-768-4357
Email: help@smu.edu
Online Support Portal: help.smu.edu
Walk up support in Hughes Trigg

We have hired a great group of students who will be assisting our full time staff in providing support during our open hours.  The STAR students will also continue working on a variety of projects including web publishing, graphic design and assisting faculty with instructional projects.  We look forward to a great semester in our new location!

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Ian Aberle

Ian Aberle is an Adobe Creative Educator and the Senior IT Communications Specialist & Trainer for the Office of Information Technology (OIT). For over 25 years, he has helped the SMU community use technology and implement digital and web media through multiple roles with the Digital Commons, SMU STAR Program, and now OIT. Ian enjoys photography and road trips with his family in his free time.