As an SMU employee, I’ve never really thought too much about all the work that happens for us before open enrollment in order for us to access our benefits. According to Priyanka Nigam, an OIT employee, “when no one notices, and everything magically works right to access benefits, that’s success.”
Meet Priyanka Nigam, a seasoned Senior Business Analyst in the Office of Information Technology (OIT) at SMU. With five years of dedicated service, Priyanka has been a crucial player in the intricate process of setting up the back end of my.SMU for the prior Open Enrollment period.
In a recent conversation, Priyanka shared Continue reading Open Enrollment: Working Behind the Scenes to Serve Our Community
