In the dynamic landscape of university benefits administration, behind-the-scenes heroes like Priyanka Nigam often go unnoticed, yet their contributions are pivotal in ensuring smooth transitions and efficient operations. A fitting example of this is the recent change of Health Savings Account vendors at SMU. BenefitWallet resigned as custodian over the HSA accounts and HealthEquity became the new vendor. As a result, Priyanka was entrusted with this project, and to work with others in the HR Benefits team in February to begin the transition, which was complete in May. Continue reading Driving Change: Priyanka Nigam’s Role in the Transition to a New HSA Vendor