Starting on February 25, 2026, authentications to most SMU systems will require Microsoft Authenticator, the new Multi-Factor Authentication (MFA) solution for SMU, replacing Duo Security. To minimize disruptions to your work or sponsored access, we recommend taking a few minutes to enroll and set up Microsoft Authenticator today.
To get started:
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- Enroll by filling out the form at smu.edu/passwordless
- Download the Microsoft Authenticator app for Android or iOS
- On your computer or mobile device, go to smu.edu/mfasetup
- Follow the on-screen directions to register your Authenticator app.
For screenshots and step by step guidance, click here.
Bonus: Set up additional sign-in methods as desired (e.g., synced passkeys)
The switch to Authenticator can be done within minutes. We highly encourage everyone not to wait until the last minute to minimize disruptions to instruction, presenting, or studying. Starting February 11, 2026, users will be able to click “Skip for now” to snooze setting up the new authentication. After February 25, there will be no option to delay enrollment. When prompted for authentication, users who have yet to enroll will be required to set up the Microsoft MFA at that time.
Again, for users who maintain persistent browser sessions, it could take up to 30 days before they are prompted to set up Microsoft MFA. Still, for anyone who might be signing in to different devices regularly, such as classroom computers used for teaching and presenting, they may find their lecture or group presentation delayed for a few minutes, as they are required to register during sign-in.
Once it is set up, start exploring new passwordless options such as passwordless sign-in with a passkey and passwordless phone sign-in with the Microsoft Authenticator app. For most systems, you’ll no longer need to enter your password. You can approve the sign-in request using Face ID, Touch ID, or your device passcode. Plus, with the ability to create syncable passkeys on your device or preferred password manager, switching to a new phone or getting locked out of your account becomes less of an issue.
If you still want assistance to walk you through the process, the IT Help Desk in Fondren Library can answer your questions and help get you enrolled with Microsoft Authenticator, and, as always, if you need any technology assistance, feel free to contact the IT Help Desk.
HPC Notice: Users who use SMU’s High-Performance Computing (HPC) services will still be required to use Duo Security.
For more information related to the Microsoft Authenticator Adoption Project, please visit the project page.
