A recent bug introduced with Windows updates is impacting the ability for users to “sign out” after logging into a domain-joined device, including all classrooms and labs. While Microsoft has acknowledged this bug was introduced with KB5041585 that impacts Azure Hybrid Joined devices by creating a broken Start menu, a complete fix will not be released by Microsoft until the end of September. Our team has implemented a “workaround” on all classroom and lab computers. A “logoff” shortcut has been added to the desktop, and the pinned items are on the start menu, as seen below. After completing teaching in a room, you can launch this shortcut to be signed out of the computer.
We apologize for this inconvenience and will implement the official patch once it is available.
If you have any questions, don’t hesitate to get in touch with the IT Help Desk at 214-768-HELP (4357) or email help@smu.edu.
