We have a fix for campus AudioCodes VoIP phones that were unable to sign in to Skype for Business due to a firmware issue. The vendor has provided a firmware update that resolves the issue. We have pushed the new firmware out to the phones, and anyone impacted by this issue can now sign in and out of the phones as usual.
For instructions on how to sign back into your phone, please visit smu.edu/phones.
If you have any questions or need assistance, please feel free to contact the IT Help Desk at 214-768-HELP(4357) or email help@smu.edu.
