Starting at 10 p.m. on Saturday, November 4, 2023, OIT will replace the campus Internet border firewalls with new hardware. In order to minimize the impact on campus, the work is scheduled during a low-usage period. Unfortunately, this upgrade is expected to result in the loss of internet access for the campus for up to 30 minutes while the upgrade is being performed. While the work is expected to be completed quickly, the entire maintenance window is reserved until 2 a.m. We apologize for any inconvenience.
This scheduled maintenance is essential for keeping our network running smoothly. OIT personnel will verify that all services are functional at the end of the maintenance activity. If there are any issues, we will notify the campus via our normal communication channels. If you have any scheduled processes requiring internet access that run during this time, please reschedule those to avoid any interruptions.
If you have any questions or need assistance, please feel free to contact the IT Help Desk at 214-768-HELP (4357) or email help@smu.edu.
