SMU Ad Team Leaders Expectations for Competition

2017 Ad Team members.

With their first workshop completed, SMU’s NSAC Ad Team has begun their work toward creating a campaign for Tai Pei Frozen Asian Foods. SMU’s Ad Team is broken up into four smaller teams: Creative, Strategy/Planning, Media & Research, and Account. Each team is headed by a team leader, who was chosen by Ad Team manager Professor Amber Benson. With Ad Team beginning, the four team leaders shared their expectations for what this semester will hold for them.

Laura Walsh, Executive Creative Director – Creative Team

“I am extremely optimistic for Ad Team this year. There’s so much talent in each area of the team. It won’t always be easy, but I am confident that we can use one another’s strengths and talents as well as Professor Benson’s experience to really succeed in April. As far as creative, I’m excited to see what we can do and how far we can push the envelope with Tai Pei as a client.”

Nicholas McCall, Strategy & Planning Director – Strategy & Planning Team

“I’m really looking forward to working with the members of the Ad Team. We’ve got an incredibly talented group of people with majors ranging from Digital Advertising to Marketing. Everyone has their own unique abilities that they are bringing to the table. It will be awesome to see how we are able to leverage those skills to develop the best possible advertising campaign for Tai Pei!”

Gifford Mellick, Research & Media Director – Research & Media Team

“I’m really excited to be a part of Ad Team this year, there are so many smart and talented people participating! We all want to do really well and I know all of the discipline leaders are super excited to work with our teams. Our client this year is very interesting and in a category that doesn’t get talked about that much. I can’t wait to see what our team comes up with in terms of research, strategy and creative. We have a pretty big group so I know a ton of great ideas are going to come out of this project. I really want to make it to nationals, getting out of our district will be tough but I believe our team and resources that we have at TAI and SMU will be a big advantage.”

Lex Pedraza, Group Account Director – Account Team

“I’m extremely excited to be a part of the Ad Team experience. With the new organizational structure put in place by Professor Benson this year you can definitely feel a renewed sense of excitement from the entire team. I truly believe this year we have the smartest, most creative and most dedicated students on our team and I’m looking forward to winning it all this year!”

From a leadership perspective, everyone has a positive outlook going into this semester. Ad Team will present their integrated marketing communications plan at the AAF District 10 Convention, ADVENTION, on Wednesday, April 5 in Fort Worth, Texas. The winning team(s) from each district will advance to the semi-finals competition in early May. Eight finalists will then compete for the national title at the annual ADMERICA conference, which will take place in New Orleans, Louisiana in early June. TAI is confident in Ad Team’s abilities and cannot wait to see what they come up with.

TAI Hosts Portfolio Night for Creative Advertising Students

Attendees at the event.

Wednesday, December 7, TAI hosted a Portfolio Night & Exhibition to display the work of creative advertising majors in both Concepting and Advanced Portfolio classes. The event was held in SMU’s Owen Arts Center and was attended by over 100 people. The night started off with an opening reception and exhibition viewing followed by a portfolio review.

During the portfolio review, DFW-area industry professionals from over 15 agencies reviewed the students’ creative work. Industry reviewers at the event included Amanda Fowler, The Richards Group; Randall Kenworthy, TM; Gus Granger, 70kft; Jason Shipp, Moroch; Kevin Sutton, Moroch; Matt Lindner, Moroch; Zack Ward, Johnson & Sekin; Kent Johnson, Johnson & Sekin; David Wilgus, The Launch Agency; Anna Lee Doughtie, TracyLocke; Arturo Lee, Dieste; Jose Benitez, Dieste; Raul Mendez, Dieste; Greg Hunter, Firehouse; Michelle Sensale, The Richards Group; Abraham Campillo, The Richards Group; Rob Wilson, Illustrator / Designer; Alan Lidji, Lidji Design Office; Keisha Whaley, LDWWgroup; Jim Sykora, Willow St. Agency; Larry Johannes, Willow St. Agency; Mallory Massa, 3 Headed Monster; Blake Cleavenger, 3 Headed Monster; Travis Hanson, 3 Headed Monster; Ken Koester, KoesterDesign; Ky Lewis, Infinite Agency; Jordan Spencer, Infinite Agency.

Some of the work featured at the event.

“The most common thing I heard from our reviewers over the course of the night was that the work was really strong and only seemed to be getting better and better,” TAI Lecturer and Creative Professor Mark Allen said. “After seeing the work in the exhibition and the portfolio review, I had several agencies ask for recommendations for internships and full-time creative positions. My favorite thing about the whole event is getting to watch the faces of my students light up as they finally get to see their work displayed in an art gallery full of creative professionals who are visibly impressed with what’s on the wall—this is the moment when they understand why I push them so hard; why all the late nights and the seemingly endless rounds of changes are worth it.”

Several of the reviewers were also SMU and TAI alums, which provides students with a familiar perspective and encouragement about where they could be in the future. It also serves as a special experience for the alums themselves.

“Getting a chance to sit on the other side of the SMU portfolio review was quite an experience,” TAI alum and Art Director at Dieste Arturo Lee (MA ’14) said. “Seems like it was only yesterday I was having my book evaluated. The only thing that has changed since then is the level of talent, which [has] gone up exponentially. Can’t wait to see what next semester’s students are able to come up with.”

At the end of the night, Stan Richards Professor in Creative Advertising, Willie Baronet, and Mark Allen presented awards to students who had particularly positive reviews and creative work. The student awards include:

Best Concept – Tiffany Giraudon & Caroline Moss, Bumble

Best Art Direction – Helen Rieger & Tiffany Giraudon, Hypnotic Donuts (campaign) and Morgan Hoff & Caroline Moss, Converse Chuck II Poster (single)

Best Copywriting – Nicki Fletcher & Jennifer Nelson, Lotrimin

Best Graphic Design (TIE) – Sam Butz (Cookie Cottage, Zero Gravity and personal branding projects) and Tanner Thompson (Hotel California and NASA Interplanetary Missions posters)

Best Video/Commercial – Tanner Thompson & Sofie Rosell, Anonymous

Best Digital/Non-traditional – Laura Walsh & Christina Skertchly, 1-800-GOT-JUNK App

Best Overall – Tanner Thompson & Morgan Hoff, Dallas Grilled Cheese, Co.

Students Morgan Hoff and Tanner Thompson with their awards.

“It was really rewarding to see all of the student’s hard work being shown off at Portfolio Night,” TAI creative advertising student Morgan Hoff said. “I couldn’t believe how many people came to see our work! It was also a great way to show my friends and family what I’m passionate about. The feedback I received from industry professionals was really valuable too, because it helps me improve my work and helps me understand what agencies are looking for when they are reviewing portfolios. Overall, it was a really exciting event.”

SMU’s Inaugural Digital Accelerator Program

Entrepreneurship in Dallas is catching on like wildfire. Even Fortune 500s like AT&T are seeking a start-up culture to drive innovation. Innovation is great but must be managed effectively for business to succeed. Ever-changing technology landscapes and customer expectations means firms must understand how to harness these changes and create new valuable customer experiences that will thrive in the digital world.

Designed to meet the increasing demand for digital skills, the SMU Digital Accelerator trains working professionals in the skills needed to make sense of the complexity of real-world interactions and to apply what is learned to increase ROI within their company/organization. The Temerlin Advertising Institute’s first offering of the SMU Digital Accelerator was held at SMU-in-Plano November 14-17.

“We are pleased with the results of the inaugural Digital Accelerator program,” Managing Director of the SMU Digital Accelerator program Eric Greenberg said. “The feedback from the 30 executives who attended was very positive, and many firms have signed up for additional seats for the Winter and Spring sessions. While we are glad that the experience during the program was positive and getting repeat customers is fantastic, we are looking forward to following our alumni as they implement the ideas generated during the session back at their firm.”

The program had 30 participants representing 19 different companies. Most participants serve as directors/managers within their firm’s marketing/advertising, development or operations division(s). The four full-day in-person program provided interdisciplinary and hands on learning in eight topics: digital strategy, customer experience, design thinking, digital marketing, social media, driving innovation, big data, and digital transformation. Industry subject matter experts facilitated each module. The stand-out module that was a hit among participants was design thinking.

“We are also delighted with the caliber of senior thought leaders who participated as faculty for our inaugural program,” Greenberg said. “For example, Nicki Purcell, the Chief Digital Officer at the Dallas Morning News, did an outstanding job leading executives from firms such as Salesforce.com, Fedex, Cisco, AT&T, and Ericsson, through the design thinking module. Engaging them with hands-on exercises, they learned the tools and principles of design thinking generating innovative ideas to take back to their firms. We are privileged to have business leaders like Nicki as part of our faculty team, who are not only experts on the topics, but also bring real world experiences to share with the class.”

Some of the participants’ testimonials are featured below in a video about the Digital Accelerator.

For more information on the SMU Digital Accelerator program or to register for the next session, visit our website.

TAI Professor Anna Kim’s Research on Narrative Advertising Accepted to “Journal of Advertising”

TAI Professor Eunjin (Anna) Kim recently had a research paper accepted in another academic journal for her research titled “Why Narrative Ads Work: An Integrated Process Explanation.” To date, Professor Kim has been published in eight academic journals, with another publication forthcoming. She has always been interested in narrative persuasion and persuasion knowledge.

Her most recent accepted publication about narrative advertising will be in the Journal of Advertising. She was motivated to start this research to create a more integrated framework to decipher what makes storytelling and narrative more effective.

“In previous studies, experiments used fake advertisements where consumers would watch and then judge [them],” Professor Kim said. “Most of storytelling advertising is in a video format. If you have to create the stimuli [ad] then it will be artificial. I tested with real TV commercials that aired on CBS over a two-week period from 5:30pm-11:30pm (2/20/2015-3/6/2015). Out of the 312 unique commercials aired, those ads were drawn into a random sample of 25 narrative and 25 non-narrative commercials. Four hundred and eighty-four participants were recruited from an online panel system; each participant was randomly assigned into either a narrative condition or non-narrative condition, watched a single commercial, and then answered a set of questions. I evaluated the responses for each category, comparing the two groups to see how storytelling [commercials] performed compared to non-storytelling commercials among criteria I created.”

This research means a lot to Professor Kim, as it started as her doctoral dissertation. She considers publication in the Journal of Advertising as one of her greatest career accomplishments to this point.

“It is a big accomplishment since Journal of Advertising is the top advertising journal, with an 8-9% acceptance rate,” Professor Kim said. “This paper is one of my dissertation studies that I won a doctoral dissertation proposal award from American Academy of Advertising in 2014. Narrative persuasion is one of the major research areas that I am focusing on. I want to build my reputation on the topic of narrative advertising. So, I say it was a very good start. My first narrative advertising study in the top advertising journal.”

Professor Kim teaches four courses at both the undergraduate and graduate level throughout the year, including Digital Media Strategy 1, Strategic Brand Management, Media Measurement and Metrics, and Theories of Persuasion. Since she started teaching at SMU last fall, Professor Kim has had to learn how to balance both her teaching and research responsibilities effectively.

“Balancing the two is not easy as a junior faculty [member],” Professor Kim said. “I try to set [aside] a time for research only. For example, I focus on teaching from Monday to Thursday and then try to work on research from Friday to Sunday. I teach four different classes per year, two per semester. Since three of them are newly created courses, it takes more time for me to prepare them. The other one is a graduate class. This was not a new course, but it was new to me since I started to teach the course last fall for the first time. Hopefully, next semester I can spend more time on research.”

Through her many years of research, Professor Kim has learned and gained a lot from her various research endeavors. Aside from theoretical and statistical methods and trainings, she considers patience and endless curiosity to be her biggest gains.

“Research is not a simple process,” Professor Kim said. “It takes long time to publish one paper. Conducting a research, including ideation, takes at least a year. Often times it takes more than a year if your data don’t cooperate. Once you conduct research, writing a research paper takes about six months depending on your time availability. Then you submit a paper. The review process takes about a year [sometimes longer]. After you submit a paper, authors usually go through 2-3 revisions until they publish. Now you can see why I have to be patient. [And] one research is not the end of the research on a specific topic. Usually, research at my hands inspires me a lot and makes me curious about why people behave in a certain way and why and how they arrive a certain choice. So over the years of research experience, I’ve got lots of research questions that I want to pursue. I create research idea documents and saved [them] in a folder labeled ‘Research ADD’ on my computer. There are so many interesting phenomena and research questions that I want to explore/solve. Believe or not, sometimes I can’t sleep because I can’t stop thinking about them.”

Because of this endless curiosity, Professor Kim will have many future research projects ahead of her. Her next project is a subsequent study about why some narrative ads are more effective than others. She is hopeful that the next paper will also be accepted by the Journal of Advertising.

“As we know, not all stories are equally interesting and fun,” Professor Kim said. “Likewise, not all storytelling ads are equally effective. For example, a story in an ad itself might not be interesting and attention capturing. Even if a story is very good (e.g., fun, interesting, moving, etc.), if the ad contains no brand information, the ad is not effective in terms of branding. If an ad contains too much brand information and the information is not well integrated into a story, this will interfere with the story flow and viewers would get easily get annoyed, thereby developing negative responses to the ad and the brand. Another case could be a situation where consumers cannot relate the ad or brand with themselves. Let’s say an ad story is very interesting/entertaining and brand information is well integrated in the ad. As an advertiser, you feel like you couldn’t do any better than this. You would expect very positive responses from target consumers; however, things could turn out badly if consumers cannot relate themselves with ad characters, situations, and/or advertised product or brand. Ad relevance is another big factor contributing to the effectiveness of narrative advertising.”

TAI Digital Media Students Reflect on Industry Guest Speakers

In the past month, TAI Professor Eunjin (Anna) Kim hosted several guest speakers in her Digital Media Strategy 1 course. The speakers included: James Moore, Chief Revenue Officer at Simpli.fi; Paul Buckley, President of D Custom; Mike Wylie, Managing Director Dallas at Wpromote; and Brad B. McCormick, Chief Digital Officer at Moroch. Respectively, the speakers lectured about Programmatic Advertising, Content Marketing, Paid Search & SEO, and Social and Mobile Media Marketing.

TAI Digital Media student Alex Gurasich was very interested by Moore’s lecture on Programmatic Advertising. As a topic discussed often in Digital Media classes, students enjoy seeing the everyday applications.

James Moore speaking about Programmatic Advertising.
James Moore speaking about Programmatic Advertising.

“Programmatic advertising is the process of automatically buying ad space in real time to best suit the consumer,” Gurasich said. “Moore discussed in detail the process of programmatic buying and how the Internet has evolved since its conception. Moore was very energetic and passionate in his teaching, and made the hour-long lecture seem short with the amount of information he managed to talk about. While many of the topics he touched on had been discussed in past classes, he did an excellent job at conveying the sheer vastness of the web, what it can do, and where it is possibly headed. James Moore was a very passionate and intelligent guest lecturer, and it was a great pleasure to get to talk with him.”

When Mike Wylie came to lecture from Wpromote, he also brought along a recent SMU graduate, Jordan Pierson, who works with him. Pierson graduated from Cox School of Business with a BBA in Marketing in 2014. Having an SMU alum come back to speak to current students provides a unique perspective, as students can easily relate to them.

Mike Wylie and Jordan Pearson by the TAI sign.
Mike Wylie and Jordan Pierson by the TAI sign.

“Being able to hear two employees from Wpromote talk about their work in digital marketing was a unique learning experience for our class,” TAI Digital Media student Shelby Pointer said, “teaching us about real-world applications of what we’ve been learning in our advertising classes all semester. It was especially helpful having a recent SMU graduate as one of the speakers, as he was able to answer our questions about finding internships and tell us what kind experience is the most valuable after graduation. It was also very enlightening when Mike explained the more complicated procedures of SEO and Programmatic advertising and how they can be used to create the most effective advertising campaigns possible. We’ve been talking about these methods of digital advertising in our classes and I found it interesting to see them in use in real ad campaigns.”

Professor Kim’s students found McCormick’s lecture on Social and Mobile Media especially thought-provoking, as he explained to the students how difficult it can be to accurately track success in digital advertising.

Brad McCormick lecturing about Search Advertising.
Brad McCormick lecturing about Social Media Marketing.

“McCormick presented relevant and interesting information on digital advertising and how the real world works,” TAI Digital Media student Becca Romero said. “McCormick quoted John Wanamaker [saying], ‘half the money I spend on advertising is wasted; the trouble is I don’t know which half.’ He explained that even with all the digital data we have it is impossible to know exactly who to advertise to; however, advertisers can get very close. His main point was that advertising is not only a creative field it is a scientific field as well. McCormick was lively and maintained the classes’ attention throughout the presentation. Altogether McCormick was informational on social media, responsive design and paid, owned and earned digital media.”

TAI Professors from each advertising track, Creative, Digital Media, and Strategic Brand Management, host guest speakers and lecturers in their courses throughout the semester. This provides a different way for students to engage with the material and see the “real-world applications” of what they are learning in the classroom.

Introducing SMU’s 2017 NSAC Ad Team Members

This year SMU will be competing again in the National Student Advertising Competition (NSAC). Students were selected by Ad Team manager Professor Amber Benson to be a part of SMU’s award-winning Ad Team, Praxis. The Ad Team is broken up into four teams, including Creative, Strategy/Planning, Media & Research, and Account. These teams will work together to create a full campaign for this year’s client, Tai Pei Frozen Asian Food.

Ad Team members
Ad Team members shown in the order listed below. Not pictured: Matthew Smyth, Melissa Hodges, and Mariela Tanchez.

Creative Team:

Laura Walsh is the Executive Creative Director. She is an Advertising (Creative) and Marketing double major with a minor in Graphic Design.

Matthew Smyth is an Art Director/Copywriter. He is an Advertising major on the Creative track with a minor in Graphic Design.

Tiffany Giraudon is an Art Director/Copywriter. She is an Advertising (Creative) and Studio Art double major with minors in Graphic Design and Art History.

Abby Coon is an Art Director/Copywriter. She is an Art and Advertising (Creative) double major with a minor in Photography.

Melissa Hodges is an Art Director/Copywriter. She is a Marketing major with a minor in Advertising.

Christina Skertchly is an Art Director/Copywriter. She is an Advertising major on the Creative track with minors in Business Administration and Graphic Design.

Emma Clayton is an Art Director/Copywriter. She is an Advertising major on the Digital Media track.

Rachel Kainer is the Copy Chief. She is an Advertising major on the Digital Media track with Psychology and Sports Management minors.

Eric Sedeno is the Graphic Designer. He is an Advertising major on the Creative track with a minor in Graphic Design.

Kendall Krieger is the Video Producer. She is an Advertising (Digital) and Film double major.

Strategy/Planning Team:

Nicholas McCall is the Planning Director. He is an Advertising major on the Digital Media track with minors in Chinese and Statistics.

Cheyenne Tilford is the Strategy Manager. She is an Advertising major on the Strategic Brand Management track with minors in Fashion Media and Arts Entrepreneurship.

Joanna Fennessey is an Integrated Strategist. She is an Advertising major on the Strategic Brand Management track with a minor in Psychology.

Cooper Wildeson is an Integrated Strategist. He is a Marketing and Advertising (Digital) double major.

Paige Brown is an Interactive Strategist. She is an Advertising major on the Digital Media track with a French minor.

Rebecca Romero is an Interactive Strategist. She is an Advertising major on the Digital Media track with minors in Psychology and English.

Sara Jane Stephens is an Experiential Strategist. She is an Advertising major on the Strategic Brand Management track with a minor in Spanish.

Amy Cooley is an Experiential Strategist. She is an Advertising (Strategic Brand Management) and Spanish double major.

Media & Research Team:

Gifford Mellick is the Research & Media Director. He is an Advertising major on the Strategic Brand Management track with a minor in Statistics.

Peyton Turbeville is the Insights Manager for Primary Research. She is an Advertising (Strategic Brand Management) and Psychology double major.

Gyeryeong Kim is the Insights Manager for Secondary Research. She is an Advertising major on the Digital Media Strategy track.

Chad Brennecke is the Business Analyst. He is a Marketing major with an Advertising minor.

Yuan Yuan Wu is a Media Planner. She is an Advertising major on the Strategic Brand Management track.

Emma Flores is a Media Planner. She is an Advertising pre-major.

Account Team:

Lex Pedraza is the Group Account Director. He is a Markets & Culture major with an Advertising minor.

Jessica Giraudon is the Project Manager. She is an Advertising major on the Strategic Brand Management track.

Donald Conkey is the Assistant Project Manager. He is a Political Science major with an Advertising minor.

Mariela Tanchez is the Production Manager. She is a Communications major with an Advertising minor.

Margot Wynant is a Business Development Manager. She is an Advertising major on the Digital Media track with a minor in Graphic Design.

Alex Gurasich is a Business Development Manager. He is an Advertising major on the Digital Media Strategy track.

Four of these Ad Team members, not yet decided, will be selected to present the team’s work in a 20-minute long presentation to a panel of judges made up of industry experts at each level of competition – first at the District level in Fort Worth, TX in April, then (if they advance) at the National level in New Orleans, LA in June.

TAI Alum Jenny Lanier (’11) Featured in 2016 Communication Arts Advertising Annual

TAI Alum (’11) Jenny Lanier has had a very successful career since her graduation from SMU. In her three years as an Art Director at Moroch, Lanier accomplished a lot, working with clients like McDonald’s, Coca-Cola, and Mattress Giant. Recently, Lanier was featured in the 2016 Communications Arts Advertising Annual.

“I was featured in the Communications Arts Advertising Annual for a billboard for McDonald’s,” Lanier said. “The assignment was to push $1 beverages in markets during the summer. Our client wanted something more special. My team and I thought it would be interesting to have a temperature gauge on the billboard to say that each degree of heat is just another reason to grab a drink at McDonald’s.”

One shot of the McDonald's billboard featured in the Communication Arts Advertising Annual.
One shot of the McDonald’s billboard featured in the Communication Arts Advertising Annual. Photo credit: CA Advertising Annual

To be featured in the Communications Arts Advertising Annual is a very special honor for former advertising students. TAI Creative Advertising Professor Mark Allen, also Lanier’s former professor, refers to it as “the golden ring” for creatives.

“It’s special [to me] because it was a publication I frequently referred to as a student,” Lanier said. “CA Annuals were required books for all of our advertising classes. I remember we would go through and flag the campaigns that resonated with us – ones that we wish we had thought of. To think a student might do that with the project I worked on makes me smile.”

This year, Lanier and her team at Moroch won a gold ADDY in the OOH & Ambient category for their McDonald’s “Refresh” campaign. Lanier also won a silver ADDY in 2014 for an Interactive Web Banner for McDonald’s called “Up and At ‘Em.”

“Everyone loves to be told ‘good job,’ especially when you work really hard,” Lanier said. “These awards are just a little pat on the back that let you know you’re on the right track. I was always proud of my peers for getting published or winning awards. It feels good to experience those honors firsthand.”

Jenny Lanier ('11)
Jenny Lanier (’11)

Lanier attributes a lot of her career success to her time in the creative department at TAI, from the student and faculty connections she made to the practical skills she carried into her career.

“I felt incredibly lucky to be under the tutelage of two amazing professors in the creative department: Mark Allen and Glenn Griffin,” Lanier said. “To say they changed my life is an understatement. When I was in the program, they inspired all of us to want to be great while empowering us to get there ourselves. More practically speaking, the rigor of the program helped prepare me to meet deadlines and practice professionalism with my clients. I also met many talented students who have remained very close friends. Having a tight network of alums is invaluable.”

Currently, Lanier is pursuing her Masters of Fine Arts in Graphic Design at the Savannah College of Art and Design in Atlanta. She’s recently accepted an offer to be a Software Designer at IBM in Austin, which she will be starting next summer.

“It’s an exciting time to work in technology,” Lanier said. “I’m eager for all of the opportunities that await me at IBM. My goals for my career have always been to keep learning, work hard, and be proud of myself at the end of each day. I do see myself teaching somewhere down the line. I remember SMU and SCAD professors who made a huge impact on my life. Having a positive influence on other potential students would be extremely gratifying.”

Throughout her undergraduate, graduate, and career experiences, Lanier has learned valuable lessons that she hopes to impart on people who are in the same position she was once in.

“To the creative track students: take advantage of being in Professor Allen’s class,” Lanier said. “It is rare to find someone who not only cares about your academic development, but also cares about you as an individual. Professor Allen is brilliant and I felt like I became smarter just by breathing the same air as he did! So listen to him. To everyone [all students]: Make good connections with both your classmates and professors. Perform in ways that make people want to be on your team. I think you can get a lot of opportunities by being a kind, honest, and hardworking person. Employers will invest in your education and training if they want to work with you.”

For anyone, student or not, looking for a job or trying to establish a name for themselves, Lanier suggests using social media to help build your personal brand.

“On a more tangible level, use your social media presence as a way to show your personality,” Lanier said. “People will comb the depths of the Internet to look you up, so make sure what you say reflects you accurately. If you love photography, showcase your talents on Instagram. If you fancy yourself a comedian, fill your Twitter with shareable one-liners. There are a lot of ways you can convey your personality online, so take advantage of what’s most appropriate for you. An interviewer once brought up one of my Tweets in a meeting because he thought it was really funny. It sounds silly, but it isn’t. Take your personal brand seriously because you always have an audience.”

TAI Digital Media Strategy Students Dive Into The Changing Landscape of Fast-Casual Dining

With the success of fast-casual restaurants on the rise, fast-food chains have to find new ways to attract customers as they’re losing market share to their fast-casual competitors. Many restaurants are trying to appeal to the popular consumer segment of Millenials, who seem to value overall experience and atmosphere very highly when it comes to dining out.

Fast-food chains, including KFC, Arby’s, and Taco Bell, have started redesigning their restaurants, inside and out, to appeal to consumers. According to Ad Week, a lot of these chains, Arby’s especially, have seen aging customer bases. Redesigning the physical stores, many of which are outdated, is a way for these chains to increase customer satisfaction in their existing customers, while creating interest in consumers who might not be customers yet.

One view of Dickey's Barbecue Pit's new restaurant layout.
One view of Dickey’s Barbecue Pit’s new restaurant layout. Photo credit: Franchise Times

“The fast-casual restaurant industry is a market that is still in its growth phase, meaning that there is a lot of room within the market,” TAI Digital Media student Nicholas McCall said. “For the fast food industry, the barriers to entry are almost non-existent due to their already existing supply change. A small change in the food and atmosphere of a fast food restaurant would not be tough to make happen; however, rebranding a company’s [established] brand into a healthy, fast-casual option would be slow to materialize.”

These new and improved store designs have typically followed updates to the stores’ menus, keeping up with changing consumer tastes. The overall idea is for fast-food chains to be able to compete with rising fast-casual restaurants, urging customers to spend more time in the store by providing a better atmosphere and better food options.

“Consumers are busier than ever as well as more focused on their health,” TAI Digital Media student Paige Brown said. “Fast-casual restaurants offer the best options available that provide both of these increasingly influential factors at a reasonable price.”

One view of Dickey's new restaurant layout.
Another view of Dickey’s new restaurant layout. Photo credit: Franchise Times

This semester, TAI’s second year Digital Media Strategy students are working with a class client, Dickey’s Barbecue, in the fast-casual industry in their Digital Media Strategy 3 course. Last year, Dickey’s introduced their newly designed store into the market, with a completely new tone and vibe. Now our students are working to help Dickey’s find innovative ways to bring new consumer segments into their store, mostly through digital efforts.

As we’ve seen, newly designed stores and up-to-date menus are a must-have to be competitive in the market. With fast-casual restaurants continuing to improve, will fast-food chains be able to keep up? Even a newly designed fast-food restaurant might not be enough to beat out the modern feel of a fast-casual restaurant. The stigma surrounding fast food might be hard to overcome for these chains.

TAI Student Mae Murrell Shares Her Internship Experiences

In her last two years at SMU, TAI student Mae Murrell has interned with three different advertising agencies. Through these experiences she has learned the ins and outs of what agency life is like, including culture, work pace, and the responsibilities of different positions.

Currently, Murrell is working at Johnson & Sekin as their account service intern. She is the only intern at the agency right now, so she has gotten to experience working with many different departments.

“When other departments need a helping hand, I’m there to help!” Murrell said. “So far, I’ve created two months’ worth of social calendars for three clients, scheduled and posted posts to all social media platforms, helped in the development of new brand positioning, creating recap decks for the client that include their analytics data, and pitched ideas for client newsletters. Recently, I’ve been dipping my toes in web development and coding.”

Working at a smaller agency, she has gotten to experience the unique culture that comes along with it.

“So far, I have loved the energy of Johnson & Sekin!” Murrell said. “Working in a small agency is so different than a large agency because you get to know everyone on a much deeper level. There may be less people but there certainly is more personality! Everyone in the office is more than just colleagues, they’re friends. From Halloween pranks to happy hours to ‘mystery jelly bean games,’ Johnson & Sekin employees know how to have fun at work.”

All of her internships have helped Murrell realize what facet of advertising she wants to start a career in once she graduates, which is account service.

“Account service did not fall directly into my lap,” Murrell said. “It took some digging to determine that this is what I wanted to do with my life. I started my internship journey in non-profit, moved to project management, and then did media and account service internships simultaneously at Moroch. There I learned that account service was the right place for me. This internship in account service has solidified that I’m on the right career path!”

The slide in Moroch's Dallas office.
The slide in Moroch’s Dallas office.

This past summer, Murrell worked at Moroch Partners here in Dallas. At Moroch she worked as both an account service intern and a media intern, working on clients like Dickies, Wilsonart, McDonald’s and Six Flags.

“At Moroch, I gained a ton of experience about account service,” Murrell said. “I was thrown straight in to working directly with clients and interacting with them regularly. This was the internship that truly taught me the art of how to work in account service. It does not just take organization skills. It’s a mix of every job: creative, technical, analytical and strategic. It’s necessary to have excellent communication and organization but also understand everyone’s role in the agency so that the campaign process can be carried out effectively and efficiently.”

While Moroch helped her discover her passion for account service, Murrell also had an incredible experience interning with Spill Agency in Paris, France. At Spill, she was a project management intern working with clients like Hermes, Chanel, and Memo Paris.

“[Spill] is an agency for luxury brand clients and focused more on the digital side of advertising. I learned how to get work, get it done efficiently, and make myself useful so that my supervisor’s jobs were made easier. In addition, I did the social media for Hermès, which was really fun! I helped with the new website launch of Chanel and Memo which was a lot of work but extremely rewarding.”

Working in a foreign country, Murrell had to adjust to the differences not only of living in a completely different country but also in the workplace. As the only American working at the agency, she easily noticed that the work environment was very different than that of an American agency.

Murrell in front of the Eiffel Tower in Paris.
Murrell in front of the Eiffel Tower in Paris.

“One of the [biggest] differences was the pace of the agency in France,” Murrell said. “In America, the norm is to be consumed by work and be busy all the time. In France, they are leisurely about their work and put socializing first. I would go in to the office at 10am and be the first one there! That said, some days I would leave at 9pm and my colleagues would still be working away. The hours are, for the most part, shorter and end once they leave the office. There is no working at home or out of the office. Work stays at work.”

While her time in Paris was an irreplaceable experience for Murrell, it was unforgettable in more than one way. Completing her internship during the fall of 2015, Murrell found herself in Paris during the time of devastating terrorist attacks. Although she could have chosen to leave Paris after the attacks, Murrell stayed feeling it was her duty to help during the city’s time of need.

“Being in Paris during the attacks was a terrifying experience,” Murrell said. “Not just in the sense that I was scared for my safety but also in the sense that I was seeing the destruction of terrorism right before my eyes. After the attacks, people were like ghosts that wandered the streets of Paris. Each person’s eyes filled with sorrow, sadness, and most of all emptiness. Paris was no longer upbeat and exploding with love; the people lulled through the streets. Everyone had a broken heart: from the crying strangers on the streets to my coworkers mourning their friends, everyone was hurting. There were ‘what ifs’ running through everyone’s minds, and thoughts of how easily it could have been us. From it all, there were bonds that were being created among the people of Paris. Everyone was mourning and came together as a strong, united city.”

Although not every moment of her time abroad was as she had imagined, Murrell still regards her internship in Paris as her favorite thus far.

“Getting to work in Paris was a dream come true! I have always wanted to spend some time in Paris, and getting some advertising experience under my belt at the same time was the icing on the cake. Who knows, maybe I could end up there again someday!”

TAI Alum Sarah Erickson Returns as Guest Speaker in Professor Mendenhall’s Typography Course

Name lecturing in Professor Mendenhall's Typography course.
Sarah Erickson lecturing about brush lettering techniques in Professor Mendenhall’s Typography course.

Thursday, November 3, TAI Creative Advertising and Graphic Design Professor Cheryl Mendenhall had a guest speaker lecture in her Typography course. The speaker was TAI Alum Sarah Erickson (’15), who is a designer for Doodle Dog Creative and owner of and designer for Sarah Ann Design. Erickson specializes in Calligraphy and lectured the students about the ins and outs of Calligraphy in regards to Typography.

Professor Mendenhall’s students were fascinated by Erickson’s lecture, and it is always exciting for professors to have former students come back, especially to lecture on their career and area of expertise.

“Sarah has amazing lettering skills!” Professor Mendenhall said. “It was great to have her back on campus and show us how she’s using these skills in her work and to teach us a few lettering techniques.”

Sample of work by Erickson for Sarah Ann Design. Photo Credit: Sarah Ann Design
Sample of work by Erickson for Sarah Ann Design. Photo Credit: Sarah Ann Design

TAI professors love to have guest speakers lecture in their classes to provide students with a different perspective from someone currently in the industry.