Meet TAI Adjunct Professor Allison Dupuis

Professor Allison Dupuis is teaching ADV 4333 Topics in Digital Media Marketing for the Temerlin Advertising Institute. Professor Dupuis spent several years as a Career Counselor in the Hegi Career Center at SMU. She then transitioned to digital marketing and has built a successful career as a digital content manager at BuzzShift.

What made you want to become a professor?

I actually never thought I would be a professor. My dad has been a professor of Pharmacy at UNC-Chapel Hill for the past 30+ years, so I’ve been exposed to college life and higher education since birth. I love learning, working my interns at work, discussing new avenues of digital advertising, and exploring new sides of digital media, psychology, and technology. Considering the majority of expertise in my field is so new, I didn’t think that my career would take a traditional path towards teaching.

When the opportunity arose to teach digital content marketing at TAI last year, I jumped on it immediately. My sister is also a college professor, so it was nice to have two family members that could advise me on planning a curriculum, creating a grading system, and staying energized all semester long while balancing a full-time job, teaching, and life outside of work. Being a professor was never my plan, but I guess I may just be genetically predisposed to becoming “Professor Dupuis”.

What is your background in the subject you teach?

My background is a combination of traditional studies in sociology, psychology, strategic research and planning, and education plus self-taught experience in social media, graphic design, drawing, and photography.

My current work is all of those fields wrapped into one job as the Director of Content & Creative at BuzzShift. I focus in digital content strategy and help our clients at BuzzShift grow their businesses through online tactics and campaigns. My work analyzes target audience needs and wants to position a product or service as the optimal solution. I work with an amazing team to distribute creative and engaging content through social media channels, websites, emails, and other digital platforms.

A simple example of this work would be helping a company launch a workout app and running Facebook and Instagram ads to increase downloads to tech savvy individuals with a propensity for working out and brand affinities and online behavior connected to brands like LuLuLemon, SoulCycle, Nike, etc.

What has been your favorite memory from teaching for TAI so far?

There was one class where the room temperature was so uncomfortably hot. That day we were focusing on creative brainstorming and leveraging channels features to inspire great content. I decided it was the perfect opportunity to go outside and have a brainstorm in the fresh air. We had a lot of fun that day, explored various prompts and tactics, and my class came up with some amazing ideas on (1) how to celebrate Avocados on Instagram to increase awareness and then (2) creating a campaign that infuses the Starbucks into the wedding planning process to drive email acquisition.

What is your favorite part about being a professor, and what do you hope to get out of being a professor?

I just love learning about my students, getting them out of their comfort zone, and offering them help in whatever they need. We always start class with a fun personal question, have breakout projects, and I make sure we are actively reflecting and questioning everything. I want them to be honest with themselves, each other, and with me, so I do everything I can to get them comfortable with expressing their opinions every time we meet. We learned about new digital channels, brands, methods, and explored the best and worst of advertising together. I hope to always learn from others and have a great time discovering new ideas; and that was definitely the case with my class this fall.

What made you want to go into advertising? How did you get where you are in your career?

I always enjoyed learning about people and art & design. Honestly, I never planned to go into advertising. But looking back, I’ve realized that if you don’t understand human behavior and the art of persuasion, you’re going to have a really difficult time succeeding in business or relationships. And then in advertising and digital marketing, this is when you get to put a twist on that knowledge with art and design.

I was drawn to social media and technology because of the empowering and interesting effects it had on people. Before switching to an agency, I learned everything I know about design and technology from experts and explorers on the internet. Now I learn from my coworkers, industry, and the internet. I believe the most successful people in digital advertising and the people who push boundaries, hack the system, and always fight to individualize their brand messages for niche populations. After they figure out the right messages, they fight to ensure their ads include stand-out motion graphics and design. Why? Because we need them to stop scrolling and swiping and pay attention and fall in love with your brand.

I got where I am today because I said yes to learning, yes to new relationships and projects, yes to failing, and saying no to toxic environments and people.

How did you originally get to working at SMU? Why did you make the switch from working in the Career Center to becoming a professor?

I graduated with a masters degree in strategic planning & higher education from the University of Pittsburgh in 2011. I wanted to help students find great jobs, and leave college understanding who they are and who they want to be. Prior to my graduate program, I didn’t have a great job. It was 2008, and the economy wasn’t in great shape. I literally couldn’t even get a job at Forever 21. But luckily I was able to become a temp at Carnegie Mellon University and met so many awesome educators and administrators. Because my job would switch every few months, I was able to learn and develop my strengths and avoid roles that exacerbated my weaknesses. I knew if I could do this for myself, I could help other college students do the same before they graduated.

After a few years in higher education, counseling students and leading personal branding workshops on interviewing and LinkedIn, I made the jump to social media marketing for brands and businesses.

Last fall, more than 3 years after leaving SMU, I sat on a nonprofit social media panel for Social Media Dallas. Peter Noble from TAI just happened to be in the audience. I’m candid, a little fiery, and always trying to make a joke and I guess that stood out during the session. Peter approached me and recommended that I send him my resume for a potential teaching opportunity at SMU. I said yes, followed up (just like a typical career counselor would recommend you to do), and then said yes again to the job.

A lot of people might see the career jump as weird or unconventional (and it might be), but it always seemed like the planned happenstance theory in action. Build your skills and strengths and then just say yes.

How have you seen the advertising industry change since you started?

I’ve seen Amazon start to takeover the world and turn into an advertising platform following Facebook. Companies who still spend millions on TV commercials and billboards that have minimal tracking capabilities, yet distrust and fear digital ads (even though it has the proper targeting features, saving them money, and the human connection to our fans that we’ve wanted forever). I’ve witnessed 3rd party delivery systems turn the QSR industry on its head, and the life and death of Vine. It’s been an interesting road, and I can’t wait to see what I get to experiment with at work next.

How do you incorporate aspects from your work into your teaching?

Every class is a different perspective on traditional content marketing and advertising that I deal with at work. I break some classes down by topic (social media, influencers, email drip campaigns, paid media, etc.) or modern day advertising challenges and trends (6 sec ads that still need storytelling, brands & their trolls, or what we can learn about branding from online dating apps and transfer that to advertising).

At my job, we work hard, but we also get to know each other well and are very collaborative. I infuse those values into my class with breakout assignments and projects. Decks and presentations are also crucial to synthesizing complex digital methods and persuading those who control the purse string, so we actively discuss different philosophies on persuasion and positioning in business.

What is one interesting fact about you?

I’ll give you two. (1) I can jumprope on my butt and (2) I’m a quarter Korean with blonde hair and blue eyes.

Meet TAI Adjunct Professor & SMU Alumna Elena Andro

Professor Elena Andro is an SMU alumna who is now teaching ADV 2342 Strategic Brand Management 1 for the Temerlin Advertising Institue. Professor Andro has been Manager of Communications for Dallas Area Rapid Transit (DART) for nine years and has experience on both the agency and client side.

What made you want to become a professor?

First, I love SMU and my craft. Being able to return to campus was amazing and to impact tomorrow’s advertising professionals was a perfect way to give back to the university that gave me my start in advertising and marketing. Second, my mother was a university professor in Mexico so I was familiar with what it took to teach from watching her prepare and run her courses. Third, I’d guest lectured for SMU’s MBA program about the importance of public relations in marketing campaigns. This allowed me to “test the water” and I found that I really enjoyed teaching. Lastly, I’ve been a mentor many times at various organizations, and was often involved in the Dallas Advertising League’s Student Tour program. Also, advising people on their career path is something that comes naturally to me. My view is you spend so much time at work, you should really enjoy what you do.

What is your background in the subject you teach?

My career has always had branding as its cornerstone. I began my career in an ad agency my senior year. Professor Chip Besio brought me into his agency to assist with some clients and I loved being in the middle of exciting projects. I then interned at the McKone & Company agency three days a week my last semester, and then went to work for them my first three years out of college. I then worked client side for many years. Then I had my own agency for six years where I had the pleasure of working with Quaker State, Nissan, Sprint and Capital One. For five years I was a bank marketing executive for both Capital One and Wachovia. Then I joined Dallas Area Rapid Transit.

What has been your favorite memory teaching for TAI so far?

Since most students take notes on their laptops, it is easy to wonder if they are engaged in the lecture. My favorite memories are when students would raise their hand to add something that they’d spontaneously researched on their laptop about the topic being discussed. Now that is engagement! It’s very exciting to see that happening.

What is your favorite part about being a professor?

I love the creative brainstorming and ideation that happens organically in class when you are talking about real, to-the-moment branding situations – such as all the brands impacted by the shooting in Vegas. It is also very valuable for me to have the time with the students that represent a very attractive customer segment for the brands I work with.

What made you want to go into advertising? How did you get where you are in your career?

Advertising seems to have been in my blood. My siblings and I started businesses when we were in elementary school and developing the “pitch” and “product” were fun for me. What really helped my career was interning at agencies my junior and senior year. I cannot stress how important it is for students to get real, hands-on experience as it makes your school work better and you stand out from other graduates once you have your diploma.

My career also benefitted from the fact that I was game to do advertising for product categories that other students did not find interesting. For example, my first ad agency specialized in building products – paint, faucets, laminates, etc. It may sound a bit drab, but we were working with magazines such as Interiors, Architectural Record and Remodeling. It was a lot like fashion, with awesome photo shoots, rock star architects, trips to New York and such.

Another strong recommendation I have for TAI students is to get involved in the American Advertising Federation’s Ad2 club. To this day I still treasure and benefit from the connections I made when I was a student and on the Board of this organization. I later became the president of the Dallas Ad League (now AAF Dallas) which again proved invaluable in my career.

How have you seen the advertising industry change since you started?

Media is so hyper fragmented now! You used to be able to do great campaigns that targeted large segments with a relatively small number of creative executions. Now you cannot. And budgets have not kept up with the exponential number of executions needed to reach similarly-sized audience groups.

How do you incorporate aspects from your work into your teaching?

Students don’t often think about government agencies doing branding. So, it is eye opening for them to consider how DART must compete with the private vehicle and now Uber/Lyft for their share of “transportation occasions.” And because I’ve worked in a variety of industries (at ad agencies) and corporations (as a marketing executive), I’ve got many case studies from my own experience from which to draw from. It is also helpful that my career has been almost solely in Dallas as I’ve got contacts to draw from to bring in guest lecturers who can provide another “voice” from our advertising industry.

What is one interesting fact about you?

I have a Bearded Dragon lizard that likes to ride around in an RC truck, insists on organic grape tomatoes, loves to swim and sleep on top of my cats. I also married my SMU beau five year ago after reconnecting via social media.

TAI’s Dr. Anna Kim Visits San Diego for Association for Consumer Research (ACR) Conference

This October, TAI Assistant Professor Dr. Eunjin (Anna) Kim traveled to San Diego to attend the 2017 Association for Consumer Research (ACR) Conference, a premier marketing conference. She presented a paper titled, “Narrative Advertising Effectiveness: The Role of Ad Relevance, Ad Vividness, and Ad Message Explicitness.”

“This project departed from a basic premise, such that it is highly unlikely that all narrative ads produce equal amount of effectiveness (e.g., positive affective responses and positive cognitive responses),” Dr. Kim said. “Nowadays, advertising plays in a very competitive attention economy where consumers’ attention span is very short like that of gold fish. Storytelling has emerged as a new currency for capturing customer hearts. Marketers and researchers have been trying to understand the power of the storytelling in order to move their customers through their branding/sales objectives. I believe my research makes a significant contribution to the topic of narrative advertising effectiveness.”

Dr. Kim has two co-authors on this project, Dr. Sidharth Muralidharan, TAI Assistant Professor, and Dr. Eunseon Kwon, Assistant Professor of Strategic Communication at Texas Christian University. A paper based on this project is currently under review at Journal of Business Research, a premier academic journal.

“I really liked this conference because it offered me an excellent opportunity to showcase my research and to meet other seasoned scholars in my research area,” Dr. Kim said. “This conference has recently started to publish the Journal of the Association for Consumer Research (JACR) exploring consumer behavior topics with a thematic approach. I got some cute gifts from the journal at the conference. At the end of the conference, we visited San Diego Air & Space Museum.”

Dr. Kim has published her research in the Journal of Advertising, Marketing Letters, Psychology and Marketing, International Journal of Advertising, Cyberpsychology, Behavior, and Social Networking, Mobile Media & Communication and others. She teaches Digital Media Strategy 1, Consumer Insight and Persuasion, Strategic Brand Management 2, and Media Measurements and Metrics.

TAI Faculty are among the most productive advertising scholars worldwide. Their research interests span current industry topics of interest, including narrative advertising effectiveness, humor advertising, socially responsible advertising, and virtual product experiences, to name a few.

Below are pictures from Dr. Kim’s time in San Diego.

TAI Student Jolie Guz Interning with Read Between the Lines

TAI’s advertising students are encouraged to take advantage of as many internship opportunities as possible. Creative track student Jolie Guz has followed that advice, which has allowed her to gain valuable experience in different industries as well as help shape her career goals for the future.

Photo by: Jennings Ross

This semester, Guz is a copywriting intern for stationery company Read Between The Lines®.

“As a copywriting intern, I help write copy of all kinds!” Guz said. “From email newsletters to blog posts to Instagram captions, I help carry the voice of the Read Between The Lines® brand. Primarily, I focus on Instagram captions for our daily posts which are viewed by over sixteen thousand followers as well as product descriptions for the online portion of our business – we add new products from our favorite makers each week!”

Guz has been fascinated with Read Between The Lines® for a while. She actually won one of their Instagram giveaways when she was in high school. Since starting her internship she has learned even more about the brand.

“I have learned an incredible amount about SEO and how to write copy in our brand voice while still being able to add my own style,” Guz said. “I have also learned the value of gift giving! Each person that comes into the shop has a different story or experience that drives the way they make a purchase. I love hearing customers make comments on certain cards or phrases they find relatable.”

Her priority is writing Instagram captions for daily posts. She also works with the graphic design intern and creative manager to create newsletter emails for the week. Outside of her regular responsibilities she also gets to work with new makers and products and attend maker events.

“When we add new makers and products to the shop, I get to help write the descriptive copy that introduces our customers to the new maker!” Guz said. “I was [also] able to travel to Silo-Bration, which is a huge independent maker shopping event at the Silos in Waco, TX. It was awesome to be able to interact with people who are so passionate about the products we create and to meet all of our Instagram followers in real life!”

Many of her creative courses and professors helped prepare her for a copywriting position, as she’s been able to get lots of practice and feedback.

Jolie Guz with Jennings Ross, and Melinda Jones.
Photo by: Emily Jarvis

“The copywriting practice I gained in [Professor Allen] and [Professor Baronet] Portfolio classes has been insanely helpful when it comes to writing captions and newsletters,” Guz said. “The guidance I’ve received from [Professor] Jason Shipp in his classes has also been influential in the process of writing and re-writing copy of all kinds.”

Prior to this semester, Guz has had several other internship and freelancing positions where she gained experience in several different industries.

“[As a] Branding Intern [for] Page Architecture, I was able to gain experience working within very strict branding guidelines and on architectural photoshoots,” Guz said. “Plus I learned a lot about great architecture! [As a] Design Intern [for] Texas Legends NBA Developmental League Team, I was able to work in the crazy world of sports. I was able to help create stadium signage, jersey designs and merchandise for the team. [As a] Graphic Designer [for] Spirit of America Productions, [a company that] takes high school dance teams to perform in the Macy’s Thanksgiving Day Parade each year, I design postcards and merchandise for the event as well as help walk in the parade in NYC each year!”

With preparation from her courses, previous internship opportunities, and now her position at Read Between The Lines®, Guz has a good idea of the culture she wants in future positions.

“I’ve absolutely loved my time in Temerlin and at SMU,” Guz said. “The people are absolutely priceless in this program, and I wouldn’t trade them for the world! I [also] absolutely love our Read Between The Lines® Team! I know that I want to be surrounded by creative gems of human beings just like them throughout my career.”

TAI Student Austin Inglett Works as Assistant Media Buyer for Davis Lenz Media

Austin Inglett in the Davis Lenz Media office.

TAI digital media strategy student Austin Inglett turned his summer internship with Davis Lenz Media into a permanent Assistant Media Buyer position, where he has conducted media buys for various clients including music festivals and political campaigns.

“During [the] spring semester, I honestly just applied everywhere I could for internships that aligned with what I am studying here at SMU, Advertising and Markets & Culture,” Inglett said. “Haley Beth Davis, my boss and also my ‘work mom,’ liked my résumé and cover letter I sent in, and invited me to her office for an interview. The rest is history! Ironically enough, I was hired even before I was formally accepted into the Temerlin Advertising Institute, though I was fortunately formally accepted a couple weeks later in April 2017.”

A typical day for Inglett is almost entirely task-based. With some tasks taking longer than others, Inglett has learned that the reward is worth the time and effort.

“Getting rewarded for your hard work is one of the best feelings you can have,” Inglett said. “During the summer, I was working on a very complex Excel document for one of our clients, Voodoo Music Festival – one in which I had to call numerous stations and continuously update the statistics and information – and it was incredibly exhausting. After spending a ton of time on it and sending it to the client, I was thrilled to hear that Voodoo loved my work, and to celebrate, my boss took me out to get some sushi! It was super satisfying!”

Juggling school and work has also been a challenging yet rewarding experience for Inglett, who has learned the value of time management while trying to balance assignments for both.

Inglett’s office.

“I have had to complete some assignments over a couple weeks in advance so I wouldn’t overload myself during the times where work was busy,” Inglett said. “Keeping a planner or a to-do list is definitely the best way to juggle work and school! Furthermore, in my experience, I feel that the education I am receiving at SMU is excellent; however, more recently, I have found that the true learning comes from the combination of work experience and the classes you take. Gaining a thorough understanding of the operations of agencies, as well as client-side organizations, and getting lots of hands-on experience using the tools you read about in your textbooks is absolutely crucial to setting yourself up for success.”

During his time at Davis Lenz Media, Inglett has learned irreplaceable lessons about working in advertising, and working in the “real world” in general.

“Be friendly and form positive relationships with those you work with,” Inglett said. “This will help you to complete tasks at an even faster rate! To go along with [that], a little bit of trust goes a long way, especially with those whom you work with. Don’t simply double-check your work before you send it to a client – quadruple-check it at the very least! Accuracy is vital in media buying & planning! Cherish the quiet times – life can be rather stressful when everything gets busy. This sounds super generic, but practice does indeed make perfect. Once you get into a rhythm with all the software and tools you need to use, everything gets easier and more refined.”

Inglett at his desk.

All of these experiences have helped solidify Inglett’s desire to work in the advertising industry as well as his love of advertising.

“Since I took my first advertising class, I really felt ‘at home’ with it,” Inglett said. “I, of course, hope to continue working in advertising as a media buyer/planner, or another position I feel I can excel at. Agencies like The Richards Group and Leo Burnett have been tremendous inspirations for me, so I can certainly see myself working at a larger agency. I’ve had a wonderful experience working in the world of advertising so far, so why stop now?”

TAI Hosts Dr. Gi Woong Yun for Lecture on Virtual Reality Use and Effects

TAI faculty attending Dr. Yun’s presentation.

Friday, October 27, Associate Professor and Director of the Center for Advanced Media Studies at the University of Nevada Reno, Dr. Gi Woong Yun, made a visit to SMU campus and presented his research as part of TAI’s Visiting Scholar Lecture Series. The main title of his presentation was “Measurement Development of Virtual Reality Use and Its Effects.”

First, Dr. Yun provided his current research on the levels of student stress and psychopathology. Preemptive interventions that proactively address personal well-being using new technology were tested in his VR mediation study. The rationale for this study is that the VR tools may be able to provide a unique opportunity to promote student health through an affordable and immersive meditative platform. This project examines the effectiveness of VR immersive mindfulness meditation through a longitudinal, quasi-experimental research design. Biometric feedback (e.g., heart rate), combined with Cohen’s Perceived Stress Scale and participant self-reports, informed the potential for VR interventions on college campuses. Results indicated that VR could be an effective intervention method. But, the quantitative measurements could be improved to detect long-term effects of the meditation sessions.

TAI faculty trying out the VR equipment after the presentation.

The second study was VR and mobile EEG measurement. Dr. Yun presented research methods in implementing a two-by-two experimental design using both repeated measures (exciting VR content vs. experiential VR content) and between subject stimulus (social vs. no social). The effects were measured with a mobile EEG tool, Emotiv EPOC, and post-test surveys. The mobile EEG tool was able to detect stimulus content showing increased brain activities in some areas of the brain. However, social interaction stimulus did not make a difference in EEG measurements and showed no interaction effect. The framework developed can be adopted in areas of research on contemporary VR production, audience research, content regulation, and game development, to name a few.

Dr. Yun’s presentation was attended by many TAI faculty members, all of whom enjoyed his lecture and the opportunity to use the VR equipment following the lecture.

TAI Student Amy Cooley Interning with Kidd Kraddick Morning Show

TAI student Amy Cooley is spending this fall as a social media intern with the Kidd Kraddick Morning Show. Far from an average internship, Cooley is active with the radio show, on-air and off.

Cooley and singer Rita Ora.

“As the social media intern, my primary responsibilities include live-tweeting the show,” Cooley said, “so yes, I’m there at 6:00AM Monday, Wednesday, and Friday, also scheduling tweets with the content from that day’s show for the rest of the day, and writing posts with the content for the show’s affiliates – stations other than 106.1 that play the show around the state and country. Other tasks are keeping their followers engaged on Instagram and Snapchat stories.”

Cooley has had many unique opportunities throughout her internship so far, including meeting musicians and getting to go on the air.

“It’s been a really interesting opportunity,” Cooley said. “Because my daily tasks are so trivial – literally did the cliché coffee and breakfast run a couple of times – but at the same time I’ve had really cool opportunities to meet incredible artists that I am now a huge fan of their music, like Rita Ora and MAX. I’ve also started my own podcast with my co-intern. I even got to go on the radio to promote the podcast, which was probably the coolest moment of my entire life.”

The experience of working for a radio show is very different than working for an agency. Having done both, Cooley has learned how the culture varies at each workplace.

Cooley and singer MAX.

“Most of us that intern at agencies have the benefit of really feeling like a part of the team, being fully embraced and given real work on projects,” Cooley said. “Over the summer [interning at greenlight ad] I felt like I already worked at the agency full-time. Here, I’m getting a very different experience, which I need to take bigger advantage of, to learn more about radio. But it’s not as tight-knit because everyone is so busy doing their individual tasks. There isn’t as much time for mingling. It takes time to become closer to the people here because everything is happening in real-time.”

That being said, working at the Kidd Kraddick Morning Show has taught Cooley many lessons that she might not have learned at an agency.

“It’s been interesting to see how advertising ties into the actual medium,” Cooley said, “like knowing the specific requirements for a radio promotion, how the promotions affect the ratings of the show, and hearing the hosts of the show record their radio spots. As Temerlin students, we’re obviously so used to hearing it all from the theoretical perspective on the advertising side, but now I’m seeing it in action. I’m also learning, in case I ever wanted to go into radio, what makes for good content and how to keep a conversation going and make it interesting through doing the podcast.”

Cooley recording her podcast.

Like many students, Cooley is taking advantage of doing multiple internships to help decide what path she wants to take after graduation, completing an account service internship at an agency and now a social media internship for a radio show.

“I’ve got account service under my belt, now I want to see what something completely different is like!” Cooley said. “I’ve always loved performing, growing up doing theater, and maybe radio is a combination of this and advertising? But I’m always going to be interested in brand strategy. I’ve thought about exploring entertainment marketing, so this experience kind of ties into that. Social media plays such a big role in everything in general so this helps for that, too. Overall, I just thought this was an opportunity that I couldn’t pass up, since this is such a well-known name, that the internship could only help me no matter what.”

TAI Student Sara Jane Stephens Interned with Trader Joe’s

This summer, TAI student Sara Jane Stephens worked as a Marketing and Merchandising Intern at the Trader Joe’s headquarters in Monrovia, California.

Stephens at the grand opening of the Trader Joe’s store at USC Village.

Her regular responsibilities in the marketing department included drafting articles for the Trader Joe’s Fearless Flyer, assisting with marketing promotions and communications on social media, the Trader Joe’s website, and radio advertisements. But before she could start any of that, she worked as a crew member at the store level for one week.

“[Working as a crew member] allowed me to see how the store is run and was a great opportunity for me to interact with customers and other crew members,” Stephens said. “Working at store level was essential to my success in the office because without truly observing and understanding the operation of a Trader Joe’s store or interacting with customers, I wouldn’t have truly understood the Trader Joe’s brand. Once in the office, I divided my time between drafting articles for the Fearless Flyer, assisting the Marketing department with marketing communications, and responding to customer emails with the Customer Relations team. Each day was completely different, which was exciting!”

Outside of her regular responsibilities, Stephens had the opportunity to participate in many different aspects of Trader Joe’s business, including a food and wine tasting, judging a photo competition on Instagram, and visiting suppliers.

Stephens and a co-worked on a supplier tour.

“There were so many fun and memorable moments,” Stephens said. “I was able to go on a tour of one of the Trader Joe’s snack suppliers in Southern California, which I would say was my favorite memory from the summer. The supplier that we toured makes tons of snacks for TJ’s and it was really fun to see the process of how everything is made and packaged before being sent off to all Trader Joe’s stores around the country. It was also fun to take an ‘off-campus’ field trip with the rest of the Marketing team. Another favorite memory of mine was participating in a food and wine tasting. There’s so much thought, time, and energy that goes into choosing and evaluating each and every product or bottle of wine that hits Trader Joe’s shelves, and I loved observing the process. After seeing the diligence in selecting food and wine for the stores, I can understand why everything at TJ’s is so delicious and well-priced!”

Being on the Strategic Brand Management track of TAI’s advertising program, Stephens has learned a lot about the importance of brand image and brand loyalty for a company’s success. And she was able to apply many of the principles learned in class during her internship.

“I would say that my internship at Trader Joe’s allowed me to see all of the work and collaboration that goes into portraying brand image and ensuring brand loyalty amongst consumers,” Stephens said. “The Trader Joe’s brand is their store, so the brand image of Trader Joe’s is not only demonstrated through their marketing communications such as the Fearless Flyer, social media, or radio advertisements, but also at store level through their friendly, knowledgeable crew members, delicious products, and the unique design and feel of each store, all of which lead to highly loyal Trader Joe’s customers. My internship at Trader Joe’s was a wonderful opportunity to observe the many facets of brand management that I have learned in my TAI advertising classes.”

Throughout the summer, Stephens learned all about the Trader Joe’s company culture, along with many other valuable lessons that she can apply to her future career in advertising and marketing.

Stephens and another Trader Joe’s intern, Taylor Camarena.

“I learned so much from my internship at TJ’s,” Stephens said. “I learned a lot about time management, brand management, and the importance of customer relations, but above all, I learned how good teamwork is essential to the success of a company. Throughout the summer, I was constantly in awe of how closely the marketing team worked with one another to not only ensure the success of their marketing communications, but also the success of one another. Furthermore, Trader Joe’s as a whole is a ‘no bureaucracy’ company and firmly believes that everyone in the company plays an important role in the brand’s success. This “no bureaucracy” mentality, which is a practiced value of all crew members including the CEO, makes Trader Joe’s the company that it is. I am really grateful to have observed and learned how strong teamwork ultimately leads to a strong brand at my internship this summer.”

One day, Stephens hopes to be a part of a marketing team for a big company like Trader Joe’s, and her internship helped to prepare her for that.

“I really like the idea of working for one brand and working to maintain and manage their brand through marketing communications and advertising promotions,” Stephens said. “I loved my internship at Trader Joe’s as much as I love their delicious food, and am very grateful to have had a summer working for such a wonderful company.”

TAI Student Joanna Fennessy Interned with Havas Health & You

Fennessy at Havas Health & You office

This summer, TAI student Joanna Fennessy interned with Havas Health & You in New York City as a Strategy Intern. Working at a health and wellness agency, Fennessy worked on global and US pharmaceutical brands including Sanofi Genzyme’s Lemtrada and Aubagio, and Pfizer’s Crisaborole.

“I developed a global brand positioning recommendation for Pfizer,” Fennessy said. “I operationalized a cutting-edge Research Lab rolling out network-wide early Q4. I was also responsible for secondary research on primary targets and cultural trends.”

During her internship, Fennessy worked with the Strategy Planning and Innovation team, consisting of ten account planners across various levels.

“The agency was in the middle of 2018 brand planning brainstorming sessions for all three accounts,” Fennessy said. “This was exciting because I was able to participate in a lot of the sessions and given the opportunity to give my input. This also required me to really learn the ins-and-outs of the three drugs I was working on, so I could provide insightful and meaningful comments. While this was challenging, since pharmaceutical drugs are not second-nature to know about, it gave me a lot to do on my off time when I wasn’t tasked with something from my supervisor. It was rewarding and exciting to teach myself about a cutting-edge field of advertising that I had never been taught about in school!”

As an intern, she also had to work with the other interns on an Intern Project and present it in front of a large group of Havas employees.

Fennessy with other Havas Health & You interns and employees

“My favorite moment was creating a new cutting-edge Research Lab as part of our end of the program Intern Project,” Fennessy said, “and [then] presenting it in front of the Havas Health & You CEO, top-level executives, fellow interns, and employees at the end of the internship program. The presentation was a huge success and the Research Lab will be rolling out network-wide this year!”

With all of the hands-on experience she gained throughout the internship, Fennessy took away many valuable lessons that she can apply throughout her career.

“I learned that ‘squeaky wheel gets the grease,’” Fennessy said. “Being a curious and ambitious person goes a long way. Even when there are slow days at the office, asking not only your supervisor, but also other colleagues if there is anything you can help them with makes you stand out of the crowd. It shows you are eager to learn, willing to take initiative, and confident.”

Overall, her internship provided her with an amazing experience that confirmed her desire to work in an advertising agency setting and be in the account planning and strategy discipline.

“Working on Madison Ave in New York City, home of the Mad Men, has been a dream of mine!” Fennessy said. “I absolutely loved the corporate culture of Havas and would love to return to the agency, and if not the agency definitely the city, when I graduate.”

Temerlin Advertising Institute prepares its students to become future advertising leaders in all areas of the industry, including growing niches such as healthcare.

TAI Student Anna Proctor Runs Successful Jewelry Company “Beads By Anna”

TAI student Anna Proctor started a jewelry business, Beads By Anna, during her freshman year at SMU. What first started as a small side project turned into a successful business with growth every year since it was founded 2014.

Proctor at SMU KKG’s Holiday Bazaar.

“During my freshman year, I loved browsing all the boutiques in Dallas and discovering the unique jewelry pieces,” Proctor said. “However, I thought the pieces were overpriced for such simply-crafted necklaces and bracelets. One weekend, my roommate and I ventured to a craft store and purchased some beads and strings. She never made the necklace she intended to for her grandmother – she actually ended up giving me the beads – but after one necklace, I was hooked. At first, I never intended to sell the necklaces I made, which were simple, just beads strung together with a pendant on the end. But, after interest from my friends, I thought I might have an interesting idea on my hands.”

Throughout these periods of growth, Proctor fine-tuned her business through a process of trial and error. In 2015-16 Proctor’s biggest sales ventures were through trunk shows. Then she established her first brick-and-mortar presence in Tennessee. Today, her business is larger than ever before.

“When I first began, all my pieces were made to order,” Proctor said. “I quickly learned that people wanted to buy what they could see, so I began designing pieces and posting them on Instagram. I got a lot more sales that way. 2017 has been my biggest year yet because of my partnership with Sarah Cannon Cancer Research Centers. I created sandalwood and lotus seed bracelets with rose quartz and amethyst stones. 20% of [the] proceeds benefit the American Cancer Society. The campaign with Sarah Cannon is called ‘Band Against Cancer,’ led by this year’s spokesperson Brad Paisley. The goal is to empower communities to fight cancer together. My bracelets have become a mechanism to share that message and band together. I spent my summer beading an average of 8 hours a day, in order to complete the order of 5,000 bracelets. It was like having a full-time job!”

Beads by Anna’s partnership with Band Against Cancer with Sarah Cannon

On top of honing her business skills, her courses at SMU helped prepare her for the advertising and promotional side. Double majoring in Advertising – Strategic Brand Management and PR, Proctor has learned how to brand her company, run social media campaigns, SEO, and more.

“My advertising courses have helped my business tremendously,” Proctor said. “A lot of what we talk about in class, like SEO, promotions, IMC, I use when I’m working on [my company]. My strategic brand management major has helped shape how I think about Beads by Anna. We read loads of case studies about different brands—their trajectories, brand equity, etc., and this is useful in running my own brand. I’m a PR major as well, and my PR classes have helped more with social media campaigns. Advanced Digital Communication with Steve Lee in the [SMU] CCPA department helped me in terms of social media campaigns.”

Along with business, advertising, and promotional skills, Proctor has learned the importance of patience from running her own business.

“I like to see results right away, but life doesn’t always work like that,” Proctor said. “Especially when working on bigger projects for Beads by Anna like I have been recently, it is important to work hard and trust the process.”

Beads by Anna products in retail store in Tennessee.

While unsure about her exact career trajectory, Proctor knows that she wants to work in a boutique PR or advertising firm as an account manager.

“I hope to always make jewelry, though I do not intend for it to ever be my full-time job,” Proctor said. “Part of the fun in beading is it sparks my creativity, and I think making it my full-time job would take a lot of the fun away. But, I hope to always keep beading as a ‘side hustle,’ and see where it goes!”