Meet TAI Adjunct Professor Allison Dupuis

Professor Allison Dupuis is teaching ADV 4333 Topics in Digital Media Marketing for the Temerlin Advertising Institute. Professor Dupuis spent several years as a Career Counselor in the Hegi Career Center at SMU. She then transitioned to digital marketing and has built a successful career as a digital content manager at BuzzShift.

What made you want to become a professor?

I actually never thought I would be a professor. My dad has been a professor of Pharmacy at UNC-Chapel Hill for the past 30+ years, so I’ve been exposed to college life and higher education since birth. I love learning, working my interns at work, discussing new avenues of digital advertising, and exploring new sides of digital media, psychology, and technology. Considering the majority of expertise in my field is so new, I didn’t think that my career would take a traditional path towards teaching.

When the opportunity arose to teach digital content marketing at TAI last year, I jumped on it immediately. My sister is also a college professor, so it was nice to have two family members that could advise me on planning a curriculum, creating a grading system, and staying energized all semester long while balancing a full-time job, teaching, and life outside of work. Being a professor was never my plan, but I guess I may just be genetically predisposed to becoming “Professor Dupuis”.

What is your background in the subject you teach?

My background is a combination of traditional studies in sociology, psychology, strategic research and planning, and education plus self-taught experience in social media, graphic design, drawing, and photography.

My current work is all of those fields wrapped into one job as the Director of Content & Creative at BuzzShift. I focus in digital content strategy and help our clients at BuzzShift grow their businesses through online tactics and campaigns. My work analyzes target audience needs and wants to position a product or service as the optimal solution. I work with an amazing team to distribute creative and engaging content through social media channels, websites, emails, and other digital platforms.

A simple example of this work would be helping a company launch a workout app and running Facebook and Instagram ads to increase downloads to tech savvy individuals with a propensity for working out and brand affinities and online behavior connected to brands like LuLuLemon, SoulCycle, Nike, etc.

What has been your favorite memory from teaching for TAI so far?

There was one class where the room temperature was so uncomfortably hot. That day we were focusing on creative brainstorming and leveraging channels features to inspire great content. I decided it was the perfect opportunity to go outside and have a brainstorm in the fresh air. We had a lot of fun that day, explored various prompts and tactics, and my class came up with some amazing ideas on (1) how to celebrate Avocados on Instagram to increase awareness and then (2) creating a campaign that infuses the Starbucks into the wedding planning process to drive email acquisition.

What is your favorite part about being a professor, and what do you hope to get out of being a professor?

I just love learning about my students, getting them out of their comfort zone, and offering them help in whatever they need. We always start class with a fun personal question, have breakout projects, and I make sure we are actively reflecting and questioning everything. I want them to be honest with themselves, each other, and with me, so I do everything I can to get them comfortable with expressing their opinions every time we meet. We learned about new digital channels, brands, methods, and explored the best and worst of advertising together. I hope to always learn from others and have a great time discovering new ideas; and that was definitely the case with my class this fall.

What made you want to go into advertising? How did you get where you are in your career?

I always enjoyed learning about people and art & design. Honestly, I never planned to go into advertising. But looking back, I’ve realized that if you don’t understand human behavior and the art of persuasion, you’re going to have a really difficult time succeeding in business or relationships. And then in advertising and digital marketing, this is when you get to put a twist on that knowledge with art and design.

I was drawn to social media and technology because of the empowering and interesting effects it had on people. Before switching to an agency, I learned everything I know about design and technology from experts and explorers on the internet. Now I learn from my coworkers, industry, and the internet. I believe the most successful people in digital advertising and the people who push boundaries, hack the system, and always fight to individualize their brand messages for niche populations. After they figure out the right messages, they fight to ensure their ads include stand-out motion graphics and design. Why? Because we need them to stop scrolling and swiping and pay attention and fall in love with your brand.

I got where I am today because I said yes to learning, yes to new relationships and projects, yes to failing, and saying no to toxic environments and people.

How did you originally get to working at SMU? Why did you make the switch from working in the Career Center to becoming a professor?

I graduated with a masters degree in strategic planning & higher education from the University of Pittsburgh in 2011. I wanted to help students find great jobs, and leave college understanding who they are and who they want to be. Prior to my graduate program, I didn’t have a great job. It was 2008, and the economy wasn’t in great shape. I literally couldn’t even get a job at Forever 21. But luckily I was able to become a temp at Carnegie Mellon University and met so many awesome educators and administrators. Because my job would switch every few months, I was able to learn and develop my strengths and avoid roles that exacerbated my weaknesses. I knew if I could do this for myself, I could help other college students do the same before they graduated.

After a few years in higher education, counseling students and leading personal branding workshops on interviewing and LinkedIn, I made the jump to social media marketing for brands and businesses.

Last fall, more than 3 years after leaving SMU, I sat on a nonprofit social media panel for Social Media Dallas. Peter Noble from TAI just happened to be in the audience. I’m candid, a little fiery, and always trying to make a joke and I guess that stood out during the session. Peter approached me and recommended that I send him my resume for a potential teaching opportunity at SMU. I said yes, followed up (just like a typical career counselor would recommend you to do), and then said yes again to the job.

A lot of people might see the career jump as weird or unconventional (and it might be), but it always seemed like the planned happenstance theory in action. Build your skills and strengths and then just say yes.

How have you seen the advertising industry change since you started?

I’ve seen Amazon start to takeover the world and turn into an advertising platform following Facebook. Companies who still spend millions on TV commercials and billboards that have minimal tracking capabilities, yet distrust and fear digital ads (even though it has the proper targeting features, saving them money, and the human connection to our fans that we’ve wanted forever). I’ve witnessed 3rd party delivery systems turn the QSR industry on its head, and the life and death of Vine. It’s been an interesting road, and I can’t wait to see what I get to experiment with at work next.

How do you incorporate aspects from your work into your teaching?

Every class is a different perspective on traditional content marketing and advertising that I deal with at work. I break some classes down by topic (social media, influencers, email drip campaigns, paid media, etc.) or modern day advertising challenges and trends (6 sec ads that still need storytelling, brands & their trolls, or what we can learn about branding from online dating apps and transfer that to advertising).

At my job, we work hard, but we also get to know each other well and are very collaborative. I infuse those values into my class with breakout assignments and projects. Decks and presentations are also crucial to synthesizing complex digital methods and persuading those who control the purse string, so we actively discuss different philosophies on persuasion and positioning in business.

What is one interesting fact about you?

I’ll give you two. (1) I can jumprope on my butt and (2) I’m a quarter Korean with blonde hair and blue eyes.

Meet TAI Adjunct Professor & SMU Alumna Elena Andro

Professor Elena Andro is an SMU alumna who is now teaching ADV 2342 Strategic Brand Management 1 for the Temerlin Advertising Institue. Professor Andro has been Manager of Communications for Dallas Area Rapid Transit (DART) for nine years and has experience on both the agency and client side.

What made you want to become a professor?

First, I love SMU and my craft. Being able to return to campus was amazing and to impact tomorrow’s advertising professionals was a perfect way to give back to the university that gave me my start in advertising and marketing. Second, my mother was a university professor in Mexico so I was familiar with what it took to teach from watching her prepare and run her courses. Third, I’d guest lectured for SMU’s MBA program about the importance of public relations in marketing campaigns. This allowed me to “test the water” and I found that I really enjoyed teaching. Lastly, I’ve been a mentor many times at various organizations, and was often involved in the Dallas Advertising League’s Student Tour program. Also, advising people on their career path is something that comes naturally to me. My view is you spend so much time at work, you should really enjoy what you do.

What is your background in the subject you teach?

My career has always had branding as its cornerstone. I began my career in an ad agency my senior year. Professor Chip Besio brought me into his agency to assist with some clients and I loved being in the middle of exciting projects. I then interned at the McKone & Company agency three days a week my last semester, and then went to work for them my first three years out of college. I then worked client side for many years. Then I had my own agency for six years where I had the pleasure of working with Quaker State, Nissan, Sprint and Capital One. For five years I was a bank marketing executive for both Capital One and Wachovia. Then I joined Dallas Area Rapid Transit.

What has been your favorite memory teaching for TAI so far?

Since most students take notes on their laptops, it is easy to wonder if they are engaged in the lecture. My favorite memories are when students would raise their hand to add something that they’d spontaneously researched on their laptop about the topic being discussed. Now that is engagement! It’s very exciting to see that happening.

What is your favorite part about being a professor?

I love the creative brainstorming and ideation that happens organically in class when you are talking about real, to-the-moment branding situations – such as all the brands impacted by the shooting in Vegas. It is also very valuable for me to have the time with the students that represent a very attractive customer segment for the brands I work with.

What made you want to go into advertising? How did you get where you are in your career?

Advertising seems to have been in my blood. My siblings and I started businesses when we were in elementary school and developing the “pitch” and “product” were fun for me. What really helped my career was interning at agencies my junior and senior year. I cannot stress how important it is for students to get real, hands-on experience as it makes your school work better and you stand out from other graduates once you have your diploma.

My career also benefitted from the fact that I was game to do advertising for product categories that other students did not find interesting. For example, my first ad agency specialized in building products – paint, faucets, laminates, etc. It may sound a bit drab, but we were working with magazines such as Interiors, Architectural Record and Remodeling. It was a lot like fashion, with awesome photo shoots, rock star architects, trips to New York and such.

Another strong recommendation I have for TAI students is to get involved in the American Advertising Federation’s Ad2 club. To this day I still treasure and benefit from the connections I made when I was a student and on the Board of this organization. I later became the president of the Dallas Ad League (now AAF Dallas) which again proved invaluable in my career.

How have you seen the advertising industry change since you started?

Media is so hyper fragmented now! You used to be able to do great campaigns that targeted large segments with a relatively small number of creative executions. Now you cannot. And budgets have not kept up with the exponential number of executions needed to reach similarly-sized audience groups.

How do you incorporate aspects from your work into your teaching?

Students don’t often think about government agencies doing branding. So, it is eye opening for them to consider how DART must compete with the private vehicle and now Uber/Lyft for their share of “transportation occasions.” And because I’ve worked in a variety of industries (at ad agencies) and corporations (as a marketing executive), I’ve got many case studies from my own experience from which to draw from. It is also helpful that my career has been almost solely in Dallas as I’ve got contacts to draw from to bring in guest lecturers who can provide another “voice” from our advertising industry.

What is one interesting fact about you?

I have a Bearded Dragon lizard that likes to ride around in an RC truck, insists on organic grape tomatoes, loves to swim and sleep on top of my cats. I also married my SMU beau five year ago after reconnecting via social media.

Meet New TAI Professor Dr. Yan Huang

Dr. Yan Huang

What made you want to become a professor?

I am curious. I always want to figure out a few things. I collect information to feed my curiosity. When I meet people with the same questions, I feel excited to share what I have learned with them. The whole process makes me happy. Luckily, these are exactly what professors do.

What class are you teaching this semester?

I am teaching ADV2301 Consumer Behavior this semester. In this class, we discuss theories and concepts of psychology and persuasion as they relate to how and why consumers make certain judgments and decisions. To me, the purpose of the class is two-fold. First, I hope to motivate students to think about the applications of these theories and concepts in advertising/marketing communications. Second, I hope students themselves can become better consumers and make informed decisions with knowledge gained from this class.

What is your area of expertise?

Broadly speaking, my background and expertise are in the area of strategic communication. My research gives special attention to the effects and mechanisms of strategic media messages and technologies in shaping consumer psychology, especially as they relate to health and socially responsible advertising. I am a quantitative researcher. I explore my research questions mostly by doing experiments, surveys, and meta-analyses.

What has been your favorite memory from teaching for TAI so far?

I’ve already had many good experiences with SMU students. Every week I gain something new. It is hard to choose…but if I have to…the favorite memory is when a group of five students came to my office on a Friday afternoon to talk about the different ways to approach their group project. I remember seeing the spark of curiosity and enthusiasm in their eyes.

What is your favorite part about being a professor?

My favorite part is that I get to meet different students every semester, know their stories, share what I’ve learned with them, and help them when they are in need. I hope I can make a valuable contribution to knowledge with my research and use the knowledge to cultivate young minds.

Have you taught before? 

I had taught at Penn State for two years before I came to SMU. I taught a research method class for advertising/public relations majors and also an online course on research analytics in strategic communication.

Are you currently doing any research? 

Yes, I have a few ongoing projects. One important theme is about the effectiveness of narrative advertising. While past research focuses on the immediate impact of stories, my research has revealed that messages telling stories are also more persuasive than argument-based messages in the long term. This is because narrative exposure can trigger more self-related thoughts on the advocated issue by engaging individuals experientially. Moreover, individuals who have read narrative messages will show greater resistance to counterarguments they encounter at a later time.

What is one interesting fact about you?

I used to play a video game named BombSquad with my husband. We had kept the doubles world record for quite a while.

To find out more about Dr. Huang, check out her page on the TAI website.

TAI Professor Anna Kim’s Research on Narrative Advertising Accepted to “Journal of Advertising”

TAI Professor Eunjin (Anna) Kim recently had a research paper accepted in another academic journal for her research titled “Why Narrative Ads Work: An Integrated Process Explanation.” To date, Professor Kim has been published in eight academic journals, with another publication forthcoming. She has always been interested in narrative persuasion and persuasion knowledge.

Her most recent accepted publication about narrative advertising will be in the Journal of Advertising. She was motivated to start this research to create a more integrated framework to decipher what makes storytelling and narrative more effective.

“In previous studies, experiments used fake advertisements where consumers would watch and then judge [them],” Professor Kim said. “Most of storytelling advertising is in a video format. If you have to create the stimuli [ad] then it will be artificial. I tested with real TV commercials that aired on CBS over a two-week period from 5:30pm-11:30pm (2/20/2015-3/6/2015). Out of the 312 unique commercials aired, those ads were drawn into a random sample of 25 narrative and 25 non-narrative commercials. Four hundred and eighty-four participants were recruited from an online panel system; each participant was randomly assigned into either a narrative condition or non-narrative condition, watched a single commercial, and then answered a set of questions. I evaluated the responses for each category, comparing the two groups to see how storytelling [commercials] performed compared to non-storytelling commercials among criteria I created.”

This research means a lot to Professor Kim, as it started as her doctoral dissertation. She considers publication in the Journal of Advertising as one of her greatest career accomplishments to this point.

“It is a big accomplishment since Journal of Advertising is the top advertising journal, with an 8-9% acceptance rate,” Professor Kim said. “This paper is one of my dissertation studies that I won a doctoral dissertation proposal award from American Academy of Advertising in 2014. Narrative persuasion is one of the major research areas that I am focusing on. I want to build my reputation on the topic of narrative advertising. So, I say it was a very good start. My first narrative advertising study in the top advertising journal.”

Professor Kim teaches four courses at both the undergraduate and graduate level throughout the year, including Digital Media Strategy 1, Strategic Brand Management, Media Measurement and Metrics, and Theories of Persuasion. Since she started teaching at SMU last fall, Professor Kim has had to learn how to balance both her teaching and research responsibilities effectively.

“Balancing the two is not easy as a junior faculty [member],” Professor Kim said. “I try to set [aside] a time for research only. For example, I focus on teaching from Monday to Thursday and then try to work on research from Friday to Sunday. I teach four different classes per year, two per semester. Since three of them are newly created courses, it takes more time for me to prepare them. The other one is a graduate class. This was not a new course, but it was new to me since I started to teach the course last fall for the first time. Hopefully, next semester I can spend more time on research.”

Through her many years of research, Professor Kim has learned and gained a lot from her various research endeavors. Aside from theoretical and statistical methods and trainings, she considers patience and endless curiosity to be her biggest gains.

“Research is not a simple process,” Professor Kim said. “It takes long time to publish one paper. Conducting a research, including ideation, takes at least a year. Often times it takes more than a year if your data don’t cooperate. Once you conduct research, writing a research paper takes about six months depending on your time availability. Then you submit a paper. The review process takes about a year [sometimes longer]. After you submit a paper, authors usually go through 2-3 revisions until they publish. Now you can see why I have to be patient. [And] one research is not the end of the research on a specific topic. Usually, research at my hands inspires me a lot and makes me curious about why people behave in a certain way and why and how they arrive a certain choice. So over the years of research experience, I’ve got lots of research questions that I want to pursue. I create research idea documents and saved [them] in a folder labeled ‘Research ADD’ on my computer. There are so many interesting phenomena and research questions that I want to explore/solve. Believe or not, sometimes I can’t sleep because I can’t stop thinking about them.”

Because of this endless curiosity, Professor Kim will have many future research projects ahead of her. Her next project is a subsequent study about why some narrative ads are more effective than others. She is hopeful that the next paper will also be accepted by the Journal of Advertising.

“As we know, not all stories are equally interesting and fun,” Professor Kim said. “Likewise, not all storytelling ads are equally effective. For example, a story in an ad itself might not be interesting and attention capturing. Even if a story is very good (e.g., fun, interesting, moving, etc.), if the ad contains no brand information, the ad is not effective in terms of branding. If an ad contains too much brand information and the information is not well integrated into a story, this will interfere with the story flow and viewers would get easily get annoyed, thereby developing negative responses to the ad and the brand. Another case could be a situation where consumers cannot relate the ad or brand with themselves. Let’s say an ad story is very interesting/entertaining and brand information is well integrated in the ad. As an advertiser, you feel like you couldn’t do any better than this. You would expect very positive responses from target consumers; however, things could turn out badly if consumers cannot relate themselves with ad characters, situations, and/or advertised product or brand. Ad relevance is another big factor contributing to the effectiveness of narrative advertising.”

TAI Student Addie Audette Creates Video Package Featuring TAI

For a final project in her Basic Video and Audio Production course, TAI Digital Media student Addie Audette created a video package featuring the Temerlin Advertising Institute and its programs. For the project, she interviewed both TAI students and faculty to get an inside perspective on what TAI has to offer. In the video, you get an insight into everyday life in TAI, including how classes are run, how students interact with professors, and how students work with each other.

TAI Professor Willie Baronet’s Documentary “Signs of Humanity” Showing in Two Film Festivals

Some of the many homeless signs collected by Professor Baronet
Some of the many homeless signs collected by Professor Baronet

TAI Creative Advertising Professor Willie Baronet has been purchasing and collecting homeless signs from people across the country since 1993. Over the last twenty-three years he has collected over 1,000 signs. For years, Professor Baronet has displayed these homeless signs in exhibits all across the country in his art project “WE ARE ALL HOMELESS.” This past April, his project was turned into a documentary following Professor Baronet’s 31-day cross-country trip buying homeless signs in 24 cities.

The documentary, “Signs of Humanity,” was released in April, and has since been accepted into several film festivals across the country, including the 2016 Dallas International Film Festival and the Chain Film Festival. The film will be playing at the UNAFF 2016 International Documentary Film Festival in San Francisco on Thursday, October 27, and the Unspoken Human Rights Film Festival in Utica, New York on Friday, October 28.

Professor Baronet interviewing for "Signs of Humanity"
One of the interviews from “Signs of Humanity”

Although Professor Baronet has been collecting signs for over twenty years, this was the first time he had done something so concentrated.

“[The documentary] was the first time I did such in depth interviews with folks on the street,” Professor Baronet said. “And the media attention from the trip helped to make it clear how many people struggle with what to do when they see someone with a sign, and often have mixed feelings about what to do. I began to realize this project helped some people voice those concerns and have conversations they might not otherwise have.”

“Signs of Humanity” has given Professor Baronet an amazing platform to voice the issue of homelessness and find a way to help. In making the film, Professor Baronet and the other filmmakers partnered with many organizations that help homeless people.

Help USA sponsored the exhibit in New York at the end of the documentary,” Professor Baronet said. “They also sponsored exhibits at both political conventions this summer in Cleveland and Philly. Maria Cuomo Cole, the chairman of Help USA, is also an activist and filmmaker and has been a big supporter of this project. The Bridge has also been a big supporter, and I also spoke at their annual fundraiser in 2015. They helped sponsor events around our premiere at the Dallas International Film Festival as well. I’ve also partnered with Stewpot and the Housing Crisis Center on projects in the past. All of these organizations are doing great work for the homeless.”

Although Professor Baronet didn’t document many of his early encounters purchasing homeless signs, he remembers quite a few people that have stuck out to him over the years.

Michael from Omaha and Professor Baronet taking a selfie
Michael from Omaha and Professor Baronet taking a selfie

“There was a woman who sold me a sign that her late husband had made,” Professor Baronet said. “There was a man in Austin who wanted to talk about art and his relationship with his father. Michael in Omaha was a veteran missing one leg, who I had a powerful connection to. Cheryl in Detroit is the only person so happy that I was buying her sign that she reached in the car and hugged my neck. Elli in Baltimore was only 17; she was Romanian and spoke five languages, so full of promise and doing what she could to take care of her family.”

One person in particular Professor Baronet has kept in contact with is a man named Eddie who he met in Philadelphia.

“Eddie had a sign that said ‘What if God occasionally visits Earth disguised as a homeless person panhandling to see how charitable we are. Completely hypothetical of course.’” Professor Baronet said. “Eddie and I have become friends, and I’ve reconnected with him twice in Philly. He is a former heroin addict, and now is working and sponsoring others in AA. He and I spoke together on a panel at the opening of a ‘WE ARE ALL HOMELESS’ exhibit at the University of Pennsylvania in September of 2016.”

screen-shot-2016-10-10-at-9-33-21-pm
One of the women featured in “Signs of Humanity”

Over his years of collecting homeless signs, Professor Baronet has gained a new perspective on the meaning of “home.”

“I’ve gotten a deeper understanding about what ‘home’ means, to me and to others,” Professor Baronet said. “I’ve learned that we all share many of the pains and privileges of the human experience. Holding a sign on the street is simply asking for help, something I’ve had to do many times in the course of my life. And I’m lucky to have friends and family as a safety net when I need something.”

Professor Baronet hopes his documentary can take away some of the preconceived notions surrounding the homeless.

“It can be easy to put people in boxes based on judgments we may make,” Professor Baronet said. “Even waving and smiling and seeing the humanity in each other can change the dynamic between the housed and those on the streets.”

Design from the Heart 

MendenhallCherylBy Cheryl Mendenhall, Senior Lecturer

Here at the Temerlin Advertising Institute we stress the importance of responsibility in advertising, whether that is professional responsibility, social responsibility, or the everyday choices we make in our field. My focus is in graphic design, and I wanted to share with you some of the many ways design can be used for the greater good. It can be small things like using recycled paper or soy ink in a project or something big like designing a way for people to communicate in health care situations where there may be a language barrier.

Many non-profits struggle to get their message heard; we as designers can help develop strategies and create materials to accomplish their unique goals.

HRMYou may know immediately what cause speaks to you, but if not, there are many resources available to help you find a connection. American Institute of Graphic Arts (AIGA) has a program called Design for Good described as “a movement to ignite, accelerate and amplify design-driven social change.” On their website they showcase inspiring projects and provide a wide variety of resources including ways for connecting designers and non-profits, groups that provide learning opportunities, and sources for funding and support grants for your self-initiated projects.

Or how about this? What do you get when you combine creatives, non-profits and a super quick deadline? A fantastic idea for helping out non-profits – a 24-hour createathon. Now that’s a GOOD reason to pull an all-nighter.

Here are some projects I find interesting:KZoo

I began working with non-profits early in my career as a way to give back when I didn’t have the money to donate. I continue to do it now because it brings me joy.

How we use our skills is up to us. I encourage you to find something that speaks to your heart and share your skills.

Carrie La Ferle, Ph.D. Discusses Blue Bell Ice Cream Recall

Blue Bell

Dr. Carrie La Ferle, of the Temerlin Advertising Institute consults with the media regarding the Blue Bell Ice Cream Recall.

La Ferle Interview

La Ferle suggested that during a crisis, it is most important to demonstrate your concern for your customers and treat them as people.

  1. Take care of the victims,
  2. Find and correct the source of the outbreak,
  3. Work with the FDA, and
  4. Only then worry about advertising.

Blue Bell is a staple in Texas and Home spun brand. People love their Blue Bell Ice Cream and are forgiving if companies act in their best interests. In this case, Blue Bell has gone overboard to demonstrate their concern by pulling all the product off the shelves until the source of the listeria can be found. As Blue Bell re-enters the market, consumers will be ready to support their favorite flavors.

Interview can be found at CBS here.