Category Archives: Uncategorized

Employee Tuition Benefit Request and Manager Approval: Process Update

Under University Policy 7.11  SMU will cover the cost of tuition for up to 18 credit hours per academic year under the following guidelines:

  • Full-time, benefits-eligible employees must meet all of the standard requirements for admission to the University and be admitted to the University in a credit-bearing, degree-granting program.
  • Full-time, benefits-eligible employees are eligible for 100% tuition and a waiver of the general student fee for part-time undergraduate or graduate study.  Admission deposits, travel, materials and lab fees, or other costs of attending SMU are not covered by the benefit.
  • Tuition benefits may result in taxable income.  Employees are encouraged to seek advice concerning possible tax liabilities they may incur as a result of participation in the Tuition Benefits program.
  • No more than 18 semester hours of study for academic credit may be taken using this benefit during an academic year (fall through summer terms).
  • Supervisor approval is required in order for an employee to attend class during regular working hours.  Upon the supervisor’s approval, an alternative work schedule should be established.
  • The staff supervisor or head of the division for faculty appointments is notified of approval for each academic term of the employee’s eligibility and enrollment.
  • Staff must be employed in a position which requires at least nine (9) months of full-time service each year and must work at least 35 hours per week in order to be eligible for tuition benefit

To ensure clarity around work expectations during the term, managers are strongly encouraged to have a conversation with their employee about balancing work and academic responsibilities. 

How the New Process Works

Managers will now receive an email once the employee submits a Tuition Benefit request via my. SMU.  The email will contain instructions on how to electronically approve or deny the employee’s request.

Approvals must be submitted within 10 business days of notification in order for the employee’s tuition benefits to be processed in a timely manner.

Instructions on the approval process can also be found below.

  1. Log in to
  2. Navigate to Manager Self Service by clicking on the Home Page drop-down at the top of the page.
  3. Click on the Tuition Benefits Mgr Approval Tile.
  4. This page will provide a list of all current Tuition Benefit requests from your direct reports that require your approval.
  5.  Select Approved or Denied in the drop-down box under the “Approval Status” column for each employee who has requested Tuition Benefits and click Save.

Any questions or concerns should be directed to


It’s Performance Review Time – Who Should Receive a Review?

Annual Performance Reviews are to completed in the ePerformance module of my.SMU no later than December 14, 2018.  Your senior leader may have communicated an earlier deadline and if so, you should adhere to their guidelines.

As a manager you should be guiding your team through the process to ensure that the review is timely, engaging and productive.

Who Should Receive a Performance Review?

All regular, benefits-eligible staff, including Post-Doctoral Fellows, should have the opportunity to discuss their goals and progress toward completion, as well as receive feedback on their accomplishments.  This is also a time to course correct when performance is nwork during the annual review with their manager.

If you have employees who do not fall into this category (i.e. temporary staff, student workers, non-benefits-eligible staff) and would like for them to engage in goal setting and track progress toward completion, we can provide you with an interactive word document which mirrors the on-line goal setting process.  Email us at to request the document.

Learn about goal setting in ePerformance  – attend the Performance Management -Goal Setting Workshop October 9 from 1:00-3:00 pm in the HRTR.  Enroll via my.SMU>Learning and Development>Request Training Enrollment.

Questions about Performance Management?  Email us.

CAPE Offers a Unique Opportunity for SMU Managers

SMU Continuing and Professional Education (CAPE) is offering limited spots in their upcoming Boss Boot Camp series to be hosted on the main SMU Campus at no charge for SMU Managers.

From the CAPE website:  Being a manager is more than managing budgets and doing performance reviews – it is also being able to effectively engage employees to work towards a common goal. Successful managers pull from a wide range of skills, including interpersonal communication, conflict resolution, budgeting and team-building. Whether you’re a brand-new supervisor or a more experienced manager, SMU’s Boss Boot Camp will give you the confidence, knowledge and skills you need to grow your management abilities and hone your soft skills in a low-risk environment. Upon successful completion of this eight-week program, you will receive the SMU Certificate of Supervision Best Practices.

To ensure we  are good partners with  CAPE and that the opportunity continues, you should commit to attending all sessions, completing any assigned work, and being an active participant in  conversations.

Learn more about the Boot Camp sessions and dates

Contact the CAPE office to commit – first come, first enrolled for available seats!  Email Karoline Staton at

University to Provide Update on Staff Compensation Study in January 2017

In March 2016 SMU launched a staff compensation study to ensure that the University’s job titles are aligned with the work that is performed by staff members. The study is being conducted by SMU’s Department of Human Resources and consultants from the firm AON Hewitt. The project is in the final stages, and an update will be provided in SMU Forum in January.

The study has included a review of job descriptions, organizational charts and other descriptive information in order to create a titling and leveling framework for staff positions across campus.

New federal overtime regulations and salary changes taking effect Thursday, Dec. 1, 2016 under the U.S. Department of Labor’s Fair Labor Standards Act (FLSA) are not related to or impacted by the SMU study.

Please contact the Department of Human Resources if you have questions.

Manager Workshop Supporting the SMU Performance Review Process

Performance Management:
Goal Setting Check-in Session

Are you hosting impactful meetings with your direct reports to create development goals that will take your team to the next level?

Are you supporting their development with meaningful feedback that either encourages or course corrects required core competencies?


Join us for a review of goal-setting best practices and ways to share  feedback that guides your employees in the direction you need them to go to ensure everyone is on the path to meaningful performance review sessions in 2017! 

July 27, 2016 8:30 – 9:30 am HR Training Room, Expressway Tower, Room 208
August 1, 2016 1:00 – 2:00 pm Perkins Admin Bldg (PAB),
Room 311

 Facilitator:  Mary Stall, Organizational Effectiveness

Enroll Now via my.SMU>Self Service>Learning and Development>Request Training Enrollment.  Search by course name, Perf Mgmt Goal Setting, or by course code HRPMGS        


Update on Background Checks During the Hiring Process

The Department of Human Resources has updated the background check release form to ensure SMU is compliant with the Federal Credit Reporting Act (FCRA). Here is what you need to know as a hiring manager.

  • Main changes to the background check release form include removal of the indemnity clause and questions regarding criminal convictions.
  • Our vendor Intellicorp will not run a background check if the prospective employee completed a previous version of the form, therefore Human Resources will only accept the updated form.
  • The forms section of the HR website and new employee packets distributed to hiring managers and have been updated with the new background check release form.
  • Hiring managers who are currently conducting a search will be contacted to ensure they have the updated form.

For questions about the updated background check release form, contact

Updates to HR Policies – What managers need to know


41866685.thbThe Department of Human Resources is updating its policies in Chapter 9 of the online Policy Manual. Our goal entails completing the majority of the policies by the end of this fiscal year (May 2015). We are reviewing and updating multiple polies at each phase of the process. Our first round (9 policies) has been reviewed by representatives of several constituent groups and approved by the President’s Executive Council.

The following policies have been updated, approved, and are currently in effect. Here are the highlights of what you need to know as an SMU manager:

Paid Medical Absence for Staff, Policy 9.21
The main change to this policy is the elimination of the six-month waiting period for paid medical absence leave. Employees cannot plan when they are sick – it just happens. As a result, employees who come to work sick in order to be compensated often expose other employees to illness. Once employees have sick time accrued, they may take that time when they need to be absent due to illness. Instances where employees do not have enough sick time accrued will be handled on a case-by-case basis. For further information, contact

Staff Bereavement (New), Policy 9.39
In the past, time off for bereavement was taken from accrued medical leave. A new policy has been created where employees who need to be absent for family bereavement will be compensated for up to three days of paid bereavement leave. In circumstances where additional time off is warranted and approved, an employee may use two additional days of accrued medical leave. If paid medical leave accruals have been exhausted, the absence will be compensated from vacation accruals. If the vacation accruals have been exhausted, the employee may request unpaid leave, not to exceed a total Bereavement Leave of five days. Managers should read the policy for definitions of “family member” and further information about bereavement leave.

Tuition Benefits, Policy 9.28
Employees often wish to take advantage of the generous tuition benefits that SMU offers. The revisions combined two policies into one with the title of “Tuition Benefits” (formerly 9.28 Tuition Benefits for Dependent Children of Faculty and Staff Members and 9.29 Tuition Benefits for Faculty and Staff Members and their Spouses). The revisions also further define tuition benefits coverage and clarify that the cost of attending SMU non-credit bearing courses is not covered.

In addition, since hours can vary by degree program, there is no longer a stipulation that at least half of the hours spent in class must not involve time off from regular working hours. Aligned with current practice, “Domestic Partner” has been added to all references of the spousal tuition benefit. The policy also clarifies that the tuition benefit covers only one degree for a spouse or domestic partner. For more information about tuition benefits, review the Tuition Benefits webpage.

Personal Conduct, Policy 9.12
A section has been added to address attendance, absenteeism, and tardiness (section E). SMU expects employees to be reliable and punctual in reporting for scheduled work. As a manager, you have the right and responsibility to hold accountable those employees who have unapproved absences or continued tardiness. Be sure to document any corrective action that you take, as outlined in Corrective Action for Staff, Policy 9.13 (the policy listed next). An employee who is absent and fails to report to work without notification to the manager for a period of three consecutive days will be considered to have voluntarily terminated the employment relationship.

Corrective Action for Staff, Policy 9.13
This policy was previously titled “Corrective Disciplinary Procedures for Non-Faculty Personnel.” The language and procedures have been updated to accurately reflect the current philosophy and practices used in managing employee performance. This policy provides clarity on when a manager should contact the Department of Human Resources, and also clarifies the manager’s role, outlining expectations and proper documentation.

The updates to this policy define “good standing” and its impact on eligibility for transfer and rehire of employees. It also renames the three corrective action steps that are outlined. The third step, Final Notification, no longer allows for a day off with pay. As a manager, it is important for you to understand your role in the corrective action process. For further information, see the full policy and view the Corrective Action webpage.

Pre-Employment Screenings, Policy 9.8
This policy was previously titled “Employment of Persons Convicted of Criminal Offenses.” As an SMU manager, it is important for you to know that all employees must undergo a background check (pre-employment screening) prior to starting work at SMU. You will need to make sure your candidates submit the release form and wait to hear back from HR before making an official offer. This policy identifies categories of convictions that may/may not yield an offer of employment.

Also, SMU now reserves the right to conduct background checks on current employees under certain circumstances, at any time during employment. If adverse results are identified on the background check, the Department of Human Resources will initiate a review with other University officials and the manager to determine what action might be taken.

In addition, after being hired, employees should self-report to the Department of Human Resources within five (5) business days if they have been convicted, pleaded guilty, or received deferred adjudication or similar disposition before a civilian or military court for any criminal offenses (excluding minor traffic misdemeanors). If a current employee is charged with an offense, the University will conduct a review. A final decision regarding continued employment will be made by University officials and the Department of Human Resources.

Termination of Employment, Policy 9.16
The revisions consolidated two policies, 9.16 Termination of Employment and 9.17 Exit Process into one overall policy, 9.16 Termination of Employment. This policy outlines the amount of advanced notice an employee must give to his/her manager before leaving SMU. An employee should also submit a letter of resignation to his/her manager at the time notice is given.

Exiting employees are required to turn in their University ID card, pay any money owed to the University, and return all University property prior to leaving. Pay may be withheld from the final paycheck for any legal debt owed to the University.

Managers should note that based on feedback provided by exiting employees in recent years, an exit interview is no longer required. Instead, a checklist, Employee Frequently Asked Questions, and detailed information regarding the exit process will be emailed to the exiting employee prior to leaving SMU. Of course, exiting employees may request an appointment with a Benefits Representative if they have additional questions. Managers should view the Manager Checklist and Manager Frequently Asked Questions documents when one of their employees is leaving SMU. These documents may be found on the HR website under Resources/Manager Resources/Exiting Process.

Duty to Report Suspected Child Abuse, Policy 9.31
This policy was originally written to capture a phased-in roll-out of the program across campus. Now that the roll-out is complete, wording referencing the roll-out has been removed. What remains refers to Texas law that requires anyone with knowledge of suspected child abuse or neglect to report it to the appropriate authorities. State law also requires any individual employed in a position involving contact with minors at a campus program to complete a training program approved by the State of Texas. The training program must be completed within the two years prior to the start date of the program, and recertification is required every two years for the individuals in these programs. All SMU faculty, staff, and student employees are required at the start of employment to successfully complete an approved training program on sexual abuse and child molestation. Training may be accessed via SMU Blackboard at

If you or your employees suspect child abuse or neglect has taken place on the SMU campus or at any SMU function, program, or event, immediately make a report to the SMU Police Department at 214.768.3333. SMU employees must also report such conduct to their manager or department head, but merely reporting the incident to a manager or department head is insufficient. If there is an immediate threat, call 911. For further information, please read the entire policy and/or visit the SMU Program for the Protection of Minors.

Reorganization Policy, 9.40
This new policy is a formalization of current practices around various reorganization methods. The policy lists possible reasons that may prompt reorganization and includes current regulatory language. The policy indicates that the Department of Human Resources should be contacted prior to taking any action.

To review the full text of the policies, visit the online SMU Policy Manual. You will need to log in with your 8-digit ID number and e-mail password.

Please have conversations with your employees about these policy updates, when appropriate. A post about the policy updates was announced in the HR Headlines e-mail that was sent out to all benefits-eligible employees on August 25. Additionally, employees who are subscribed to the RSS feed for the HR Blog would have received notification when the post was published. You may wish to share this post with them as another notification about the policy updates, as well as a lead-in to conversations about the updates.

For questions about any of these policy updates, contact

Read more about HR’s strategy to update all HR policies in the SMU Forum.

rssStay up to date on manager news – subscribe to the Manager Blog RSS feed and receive posts in your Outlook Inbox!