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FAQ

Frequently Asked Questions About New Printer Policies

Have you considered the time cost of asking employees to print to a printer located on a different floor or in a different part of the building?

During spring break, ImageNet Consulting began mapping and tagging all printers on campus. Upon completion of their assessment, they will give Campus Services and OIT a report showing the locations and types of printers in place today. They will also provide suggestions on how to optimize printing for each area.

ImageNet, Campus Services and OIT will review the reports and schedule a follow-up meeting with each department/area to discuss how to best optimize the printer hardware in their area to accommodate their printing needs. The layout of printers will be arranged to meet each area’s needs. No one should have to print to a printer located on a different floor from their office.

Local printers will not be removed without having good alternatives in place to accommodate printing needs and maintain business continuity. We want everyone to be able to continue doing their jobs in the most efficient way possible, placing printers in locations that provide for this, and yet still allowing the University to realize the savings of eliminating as many local desktop printers as possible.

Is the printer turn-in suggestion really a volunteer program, or will it be mandatory at some point?

Employees will not be required to turn in their personal printers, but can volunteer to recycle them through OIT by calling the Help Desk (8-HELP). If a faculty or staff member wants to continue using a personal printer, they must pay for the toner and any necessary repair services with their own personal money (not University funds). If a personal printer malfunctions in any way and is not covered by the campus under a special exception, it will not be replaced or repaired with SMU funding.

How will we address our need for color printing?

As noted above, ImageNet, Campus Services and OIT will review the reports from the assessments currently being conducted by ImageNet and schedule a meeting with each department/area to discuss how to best optimize the printer hardware in their area to accommodate their printing needs, including the need for color printing. A color printer should be accessible to all employees.

How will the new printing policy address security?

OIT will be working with ImageNet to be sure that every employee has access to a “secure release” printer. With secure release, faculty and staff can send files to a printer, but the documents will not print until the employee is standing at the printer and enters a code or swipes an ID to release the files. There will be a transition period for implementation of these secure release printers, and an employee’s local printer will not be removed until he/she has access to a secure printer.

Will the new printing and office supplies policies apply to remote employees (Taos, regional recruiters, etc.)?

Some remote offices will need to have a local/personal printer.   We will not remove local printers without having good alternatives in place to accommodate printing needs.   We will be working with the SMU-in-Taos campus and SMU-in-Plano offices later in 2015 to optimize the printers on those campuses after the Dallas main campus initiative is complete. Purchase of supplies for these remote offices will continue as they are today.

Can faculty and staff who opt to keep and maintain a desktop printer with their personal funds still purchase paper with University funds?

Yes. Standard size paper for SMU business use should be purchased by each area through Campus Services at a volume purchase rate.

Will faculty still be able to pay for toner out of research accounts?

Research accounts or restricted funds allocated to faculty are still subject to University policy, so toner cannot generally be purchased with those funds. Exceptions are where the donor or granting agency specifically includes in the funding the purchase of a printer and toner.

Why is ImageNet tagging personal printers if those will not be supported under the new policy?

There will be cases where a local desktop laser printer (not deskjet/inkjet) will be the best fit for someone – for example, in cases of isolated offices or specialized print functions (photo printers, check printers, label printers, signature printers, etc.) Hence, some desktop printers may be a part of the new printer layout.

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News

New Online Travel and Expense Reporting System Goes Live June 20, 2015

Based on the feedback received from across campus and from consultation with peer and aspirant universities, Concur®, a leading provider of integrated travel and expense solutions, emerged as the best option for SMU late last year. On June 1, (Update: June 20) 2015, SMU’s new reporting system goes live with Concur®.

The advantages of SMU’s new online reporting system include the following:

  • 24/7 online access to book travel and report expenses
  • No paper forms
  • No more taping receipts! Take a picture of the receipt and upload or use e-receipt feature to automatically integrate into Concur®
  • Concur mobile app to capture receipts, manage itineraries, submit and approve expense reports
  • All of your trip data in one place
  • Seamless integration with Christopherson Business Travel, SMU’s New Travel agency partner after go-live
  • The goal of the travel initiative is to provide cutting edge electronic solutions for travel booking, expense reporting, p-card reporting and employee reimbursements.

Training, policy updates, transition and other key information coming soon!
Questions? Submit to travel@smu.edu


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News

Contract Administration Progress Continues

The Contract Administration Initiative committee continues its progress toward simplifying and improving the process for contracts at SMU in three major areas:

1. After an initial request for information, the Contract team identified potential vendors for contract administration tracking software. Vendors made presentations and the OE2C Executive Committee approved the Contract team’s recommendation of Selectica for campus contract tracking. The team is now working on completing a contract for the recommended software.

2. The Contract team has also restructured the process for contract administration. Deans and vice presidents identified contract leads for each area who will initiate and execute contracts in order to increase efficiency without compromising the University’s interests. A training program is being developed for those given the new responsibility with support from the Office of Legal Affairs, Law School experts and corporate partners.

A second part of the team’s process recommendation was to identify a senior contracts administrator who would be responsible for monitoring contracts from initiation through execution, working closely with the Office of Legal Affairs to ensure that all contracts meet SMU standards, and assessing the ongoing efficiency of the process. Melanie Bailey, formerly in the Office of Legal Affairs, has been assigned this new role and now reports to Chris Regis, vice president for business and finance.

3. Finally, in order to improve standardization throughout the contract administration system, team members are cataloging and organizing existing contract templates for use across campus. The newly streamlined templates will be uploaded into the tracking software once a final system has been approved and installed.

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News

Procurement Initiative Designs “Quick Wins” To Save Up To $1 Million Annually

SMU Faculty and Staff,

Through Operational Excellence for the Second Century (OE2C), we have been involved with several initiatives to decrease SMU’s procurement costs and increase resources for our campus mission. In addition to reducing costs, our Procurement Initiative goals are to decrease administrative workload, focus on sustainability, and improve quality of services. As the first stage of this process, we have identified and designed some “Quick Wins” to save up to $1 million per year by controlling spending on office supplies, personal printers, and other categories. Each of these areas will be addressed in the coming months through a combination of voluntary campus involvement, improved service, and policy adjustments.

Office Supplies

Currently, 30% of the total amount SMU spends on office supplies is through higher-cost, non-preferred vendors whose products are sold at retail price. The University can save significant amounts of money by purchasing these same items at discounted, contract prices through a preferred vendor. For this reason, beginning April 1, 2015, all office supplies must be purchased through Staples Advantage by designated departmental contacts. More detailed instructions and information on ordering supplies will be sent to the entire campus community after spring break.

Printing

Across the SMU campus, there are approximately 1,100 personal desktop printers in use. The toner for these printers is relatively expensive, resulting in costs-per-page that are 2 to 4 times greater than those for SMU’s network printers, despite delivering a lower print quality. Going forward, SMU has elected to increase the accessibility of the network printers across campus, and discontinue payment for personal printer toner. This initiative is projected to provide $150-200k a year in savings without hindering special printing needs or compromising printing security.

In order to realize these savings, ImageNet Consulting will start to map existing printers across campus beginning March 9, 2015. A rolling transition process will start in April, once the full printing needs of each department/unit are documented to ensure complete coverage.  ImageNet Consulting will begin providing discounted toner cartridges, hardware repair services and printer equipment installations beginning in April.

Immediate Action

Some of the duplicative or less essential costs across campus are a result of a lack of awareness of available alternatives. SMU employees may be unintentionally raising SMU costs by:

  • Using personal desktop printers
  • Paying for off-campus printing services (Kinko’s, Alphagraphics, etc.)
  • Ordering personal news subscriptions that are already available through the Central University Library website

As part of the OE2C initiative, we encourage SMU employees to take action on their own to reduce these costs as soon as possible by reading about them here:

Printer Turn-In

As described above, removing SMU support for personal printers will result in projected savings of approximately $200k a year. Over the next several months, SMU will transition to a network printer model by improving and expanding network printer coverage. In the meantime, you can make an immediate impact on savings by volunteering to turn in your personal desktop printer, and switching to network printing.

Simply send an email to help@smu.edu with the subject line “Printer Turn-In.” They will run a test to assure that you have access to the network printers, then come to your office to collect your desktop printer.

On-Campus Printing

Using Ricoh for performing special print jobs can save 25-60% compared to Alphagraphics, Kinko’s or other off-campus printing services. In addition, printing jobs performed by Ricoh are delivered right to your desk, require no reimbursement filing, and offer ordering through a simple online portal right from your computer. Go to www.smucopycentral.com right now to learn more.

Subscriptions

SMU spends more than $30k each year on duplicated news subscriptions, not to mention the environmental impact of the paper consumed. A new portal has been created on the libraries page to provide free and easy access to many of the most utilized publications on campus, including The Dallas Morning News, The Economist, The New York Times, The Wall Street Journal and The Chronicle of Higher Education.

Update 3/24:  Due to a dispute between the Dallas Morning News and Newsbank, the company that provides their on-line content, the DMN is not available on-line through our library. We will keep you up to date on this evolving situation.

To access the newspaper links, make sure you are signed in to your SMU account and visit this site.

Thank you for your continued support of the OE2C initiative. We know it is a challenging and complex undertaking, but one that will greatly strengthen the economic vitality of SMU, significantly support our academic mission and enhance our growing stature as an outstanding academic institution.

 


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Facilities Initiative to Address Energy Usage, Space Utilization and Service Delivery

In fiscal year 2013, total spending on operations and maintenance at SMU was 20% more than the industry average in higher education. On March 2, the Facilities Initiative team held their inaugural meeting and began working to help the University save between $6 and $10 million in annual facilities and energy spending and improve service delivery across campus.

The primary work of this team will be to identify how to deliver best-in-class facilities efficiency across the entire University while seamlessly supporting SMU’s academic mission. The group will be divided into three sub-teams. Energy Usage will conduct a campus energy audit to identify savings possibilities and recommend long-term energy-efficient strategies for SMU. Space Utilitization will explore paths to improve usage of space for offices, classrooms and other academic spaces and to establish campus-wide targets based on best practices. Service Delivery will evaluate savings opportunities in the areas of contract consolidation, duplicative work, procurement of outside vendors and administrative efficiency.

Dr. Sam Holland, dean of the Meadows School of the Arts, and Dr. Tom Barry, vice president for executive affairs and professor of marketing, will serve as executive sponsors of the Facilities Initiative. Philip Jabour, associate vice president and University architect for Facilities Planning and Management, will serve as project manager for the team.

The team members are as follows:

Energy Usage
• Team Lead: Scot Montague (Dedman College)
• Steve Yeager (Dedman Law)
• Duane Harbin (Perkins)
• Jay Meister (Business & Finance)
• Aaron Conniff (Provost)

Space Utilization
• Team Lead: Jay Hengst (Meadows)
• Darah Rippy (Provost)
• Scott Boone (Business & Finance)
• Marilyn Swanson (Simmons)
• Bill Bridge (Dedman Law)

Service Delivery
• Team Lead: Bill Dworaczyk (CUL)
• Allison Day (Student Affairs)
• Denton Bricker (Business & Finance)
• Kris Harris (Athletics)
• Aaron Molkentine (Business & Finance)