The Updated Process to Reduce Campus Mail

Last year the Office of Operational Excellence worked together with OIT, HR and SMU Mail Direct to devise a new opt out solution to reduce printed mail distributed on campus. The suggestion was made several times through the Operational Excellence website as a potential cost saving opportunity.

Because of changes to my.smu.edu, the process to reduce campus mail is slightly different. SMU faculty and staff wishing to stop receiving promotional brochures, flyers, invitations and other printed mail from campus departments can follow these directions:

1.  Log into my.smu.edu using Duo Authentication.

2.  On that screen, click the “Opt Out Options” tile.

4. Check the box next to “Check this box to opt out of most campus hard mailings.”

6.  Click “Save.”

Once you hit “Save,” you elect to receive only campus mail that is mandatory. If you have already opted out of campus promotional mail, your selection has been saved and does not need to be repeated.

Faculty and staff will continue to receive printed mail that is considered mandatory for all SMU employees. This would include notices from Human Resources about benefits, policy updates from Risk Management, etc. (Note: SMU cannot control the mail received from off-campus.)

For questions, please contact the Help Desk at 84357 or help@smu.edu.