On January 13, OIT will upload photos for all SMU employees to make them visible in Skype for Business as part of the upcoming project to deploy a new University phone system. The source for these employee photos will be the same photos that are used on SMU ID cards printed by the ID Card Services office. This means as an SMU employee, your SMU ID card photo will become visible in Skype for Business as well as in certain other Microsoft applications such as Outlook and SharePoint.
You can update your photo at any time! There are two ways to do so: Continue reading ID Photos to Appear Soon in Skype for Business
In preparation for the upcoming deployment of the new phone system based upon Skype for Business, OIT will soon be uploading photos of all employees from the ID Card Services office into the new system. This means that your ID card photo will now be visible in Skype for Business, as well as other internal Microsoft services and programs like Outlook and SharePoint. Continue reading Skype for Business to display SMU ID photos
Now in our fourth month since the kickoff of the phone replacement project, we wanted to provide the university community an update on the progress. The current phone system at both Dallas and Plano campus locations has been active since the early 90’s. The phone replacement project will deliver new network-based phones to all SMU faculty and staff while modernizing aging campus infrastructure in support of the new phones and calling features. Continue reading Behind the Scenes: An update on the Phone Replacement Project
The phone replacement project is now in flight. In June, OIT held a project kickoff meeting with our third-party support team, Integration Partners. The platform selected to replace our phones is Microsoft Skype for Business. Additionally, we will implement Anywhere365 for our call center technology solution. Continue reading Phone Replacement Project In Flight