New Video Course for Sitecore Now Available

With the recent upgrades of SMU websites to newer, more streamlined design templates, the need for new training materials became apparent. After several live training sessions with select campus groups, we are now happy to offer a brand-new training video for those of us on campus who do basic editing in SMU web pages. The new Sitecore for Content Editors course is available below and at smu.edu/sitecore.

We also hope to restart live webinars and eventually in-person Sitecore training sessions soon. Stay tuned to smu.edu/ittraining for future sessions!

Setting the Cornerstone: Sitecore Design Upgrades Continue

Sitecore LogoIf you work within Sitecore, SMU’s Content Management System for the web, you’ve probably heard about new design templates being designed and implemented across all SMU web pages to improve the look and feel of our web presence as well as improving accessibility for those using assistive technologies. We’d like to provide you with an update on how the conversion to these new “Cornerstone” templates is going! Continue reading Setting the Cornerstone: Sitecore Design Upgrades Continue

Making Sitecore Approachable with Individual Instruction

Sitecore Individual InstructionWith Sitecore being the official web tool for the campus, we want it to not only be a success for the University but using it to be successful for you too. OIT provides regular training classes, webinars, and SMU-specific documentation for using Sitecore. Beyond that, we offer several Sitecore Clinics, walk-in sessions where users can get their questions answers, and Individual Instruction, where users can get personal assistance with using features and forms. Continue reading Making Sitecore Approachable with Individual Instruction

Sitecore at SMU 2018–2019 Infographic

Sitecore LogoThe Office of Information Technology (OIT) Web Team recently reviewed the usage of Sitecore on campus, support and training for Sitecore, and how the smu.edu is being accessed. While this review can help with analyzing the effectiveness of the tool and our support, it will also help prepare us as we move to upgrade sites to the next generation of page layouts.

Some interesting tidbits are highlighted in the infographic, such as almost 4.2 million users visited SMU online last year. Of those users, most use Chrome or Safari to access smu.edu. This could be due to almost half of the users are accessing the site on mobile devices and those are the default browsers for Android and iOS.

As for Sitecore editors, of which there are almost 700, the top 7% of active editors – users that have logged in and made an edit within the last year – performed over 50% of all actions within Sitecore. Also, almost 10% of the editors are students.

More of these results can be seen in the following infographic.

Continue reading Sitecore at SMU 2018–2019 Infographic

OIT Web Team Makes Strides in Sitecore Success

SitecoreManaging the underlying systems to keep SMU’s web presence healthy is no simple task. OIT’s Web Application Services Team works to keep the website accessible, reliable, and visually appealing. Over the past few months, great progress has taken place on several fronts for the web team. Let’s go over their great work!

Continue reading OIT Web Team Makes Strides in Sitecore Success