LANDesk has been SMU’s software management platform for many years, providing on-demand software distribution, inventory management, and software updates to most computers on campus. LANDesk was recently acquired by Ivanti, an international IT asset management company. Continue reading LANDesk is Now Ivanti: What to Expect
In December, the clients for LANDesk, our inventory agent and software deployment tool, were updated on SMU-owned computers to enhance security by allowing for more consistent and automated reboots to handle software patches and system updates.
This new process has provided a significant increase in the number of SMU computers up to date on their security patches. However, many folks became irritated, and understandably so, when their computer kept asking them to restart multiple times. In this post, we will demystify why these restarts occur and how you can prevent them from interrupting your workflow in the future.
Did you know that you can install software on your SMU computers using a quick and easy self-service portal? You can! In this first video in our new ongoing OIT Quick Tips series, I show you how to use LANDesk to install software quickly.
During the month of December, LANDesk clients for all SMU computers were updated to allow for more consistent and automated reboots with a focus on enhancing security. As people returned to work in January, they have found many updates awaiting them requiring sometimes multiple reboots. This is to be expected. Continue reading Computer reboot required following LANDesk client update
System updates can certainly be a hassle, but they are essential to the security and reliability of computers across campus. One particular point of frustration is having to restart your computer for some updates to be applied properly. OIT has made a few tweaks to our computer inventory and management software, LANDesk, to ensure that individuals are notified when a restart is necessary for patch installation.