Box to end support for older tools with TLS 1.0

BoxAs Box works to improve their user experience, that sometimes means removing older functionality to make room for new features. In order to maintain the highest security standards, promote the safety of our data, and align with industry-wide best practices, Box will disable the use of Transport Layer Security (TLS) 1.0 across all Box services on June 25, 2018. After this date, TLS 1.1 or higher (TLS 1.1+) must be used. This means if you are using an older web browser, Box application, or 3rd party applications that do not support TLS 1.1+, you will not be able to access Box. Continue reading Box to end support for older tools with TLS 1.0

Windows Tip: Set Your Favorite Folders to Sync to Box

BoxBox is a great way to save, share, and collaborate on your files. There are all kinds of uses for this cloud storage platform, and our very own Chad Madding with our Client Systems team has a great method for syncing your commonly used folders (like My Documents, My Pictures, etc) to your Box account automatically. This trick uses Box’s “Box Sync” software, and can allow you to access your office computer’s files anywhere using Box. Continue reading Windows Tip: Set Your Favorite Folders to Sync to Box

Become a Box Power User with Keyboard Shortcuts

Box@SMU Tips & TricksBox has lots of great features, like sharing, Box Notes, and Desktop Syncing, but did you know you could also use keyboard shortcuts with Box? Try using these keyboard shortcuts to improve your productivity while using Box@SMU. Find out “how to be a power user” with these keyboard shortcuts after the jump. Continue reading Become a Box Power User with Keyboard Shortcuts

Box Features Get Deprecated

BoxIn Box’s effort to improve the user experience, they sometimes remove functionality to make room for an even better product. Starting in September, a few Box features will be withdrawn.

Support for Flash Video Previews

Starting on September 5, 2016, Box will end support for previewing flash video files (.flv, .f4v and .swf file extensions) in the most current Box web experience. You will need to use an alternative to viewing flash video files, such as downloading them and using a desktop application. Here is the list of file types that Box preview supports.

End of Support for Internet Explorer (IE) Browser Versions 9 and 10

Box will be ending support for IE versions 9 and 10 on September 26, 2016. Compatibility mode for any of the unsupported browsers is also unsupported. Box only supports the two latest browser versions. As of January 12, 2016, Microsoft stopped supporting IE browsers 9 and 10 for the Windows OS – Windows 7, Windows 8 (64-bit only) and Windows 10. Microsoft supports IE 11 on Windows 7 and Windows 8 and Microsoft Edge on Windows 10.

Prior to the end of support date, Box will notify users on IE 9 and IE 10 browsers via an in-app banner that their browser will soon be unsupported. After the end of support date, the in-app banner will say that the browser is out of date and that the user needs to upgrade to a supported browser. Eventually, users who try to access Box on either of these unsupported browsers (including on the associated compatibility modes for these browsers) will be blocked entirely from using Box (via a blocking page) until they have upgraded to a supported browser.

For more information on Box@SMU, please visit

Locker.SMU Update: Migration to Box@SMU complete.

BoxEarlier this year, we implemented Box as a new file storage and sharing application for SMU, replacing the Locker.SMU solution. We have recently completed migrating content from Locker’s three main environments:  BStore.SMU (Bulk storage), Locker.SMU OrgSpace (Departmental Data) and Locker.SMU User storage.  Each of these environments had unique requirements requiring particular attention in the migration of content.  At this time, the migration of the data stored in Bstore.SMU and Locker.SMU is complete. Continue reading Locker.SMU Update: Migration to Box@SMU complete.

Locker.SMU Migration Update

The initial stage of migrating the documents from Locker Org space to the new Organization space on Box is complete. Over the next few days, several OIT staff will configure the various folders in Box and begin assigning permissions to mimic the structure on Locker as closely as possible. As permissions are granted to each folder, an automated notice is sent. Unfortunately, we are unable to suppress those automated notices! The next few days, you may receive several emails from Box indicating that you’ve been added to a collaborated folder. You can simply ignore these messages for now. When you sign in to your box account, you will begin seeing each of these folders in your home directory. In addition, the content that was previously stored on Locker will begin appearing in the appropriate Departmental folders. The process for creating the shared folders and moving the various files into those folders will take about one week.

Thank you for your patience during this migration.

For more details on Box, visit

If you have any problems or concerns, please contact the IT Help Desk at 214-768-HELP (4357).

Migration of Locker.SMU to Box

BoxEarlier this year, Box@SMU was implemented as the new file storage and sharing application for SMU. Box@SMU is the replacement solution for Locker.SMU, which will be decommissioned later this summer.

On April 11, OIT will modify the permissions on Locker.SMU (both user and Org Space) to read-only access. This modification will ensure no new data was stored on Locker.SMU while we transfer the content to Box@SMU. Individuals and departments will still be able to access any content currently stored in the application. However, no new files or changes to existing files will be available.

During this transition time, you are encouraged to do one of the following if you need to share new content or modify existing content:

  • Utilize your individual Box space (available at
  • A folder within your department’s Box space to use for your organizational files may be requested in advance. A Box@SMU request form can be found at to facilitate this request.

For more information on the transition, please see “Moving from Locker.SMU to Box” at

If you have any questions about Box@SMU, feel free to
contact the IT Help Desk at 214-768-HELP (4357).