We recently told you about changes that have been in the works for Perceptive Content, the document imaging and storage solution also known as AdminImages. Starting November 22, the new web-based Perceptive Experience will replace the existing WebNow service within my.SMU. Continue reading Perceptive Content Experience Now Launching from my.SMU
Having a “paper-free” society has been the dream of environmentalists, businesses, and software users for decades. A world without waste; with everything organized for easy access and efficient processing for those who need it. While institutions big and small have made some progress with eliminating paper from forms and documents, there are still areas within the workplace that need improvement. SMU manages such materials using Perceptive Content, also known as AdminImages.SMU, and in June 2019, OIT successfully upgraded to Perceptive Content version 7.2 setting the stage for better document management. I recently sat down with System Administrator Keven Jones to talk about the upgrade and what it means for users of AdminImages going forward.
Sunday, June 24, 2019, was an important day in our journey towards an improved user experience for AdminImages.SMU. – also known by some as ImageNow, Perceptive Content, Hyland Software, Kofax, and Perceptive. Over the weekend, a team of specialists upgraded the AdminImages.SMU server with the latest version of Perceptive Content, the underlying software that powers the electronic document storage and retrieval system. Continue reading Improved Web Experience Coming Soon to AdminImages.SMU
AdminImages, SMU’s document retention tool, will soon be undergoing major maintenance in two weeks time.
An outage has been scheduled to begin at 5 PM Friday, June 21 and will continue until the early morning of Monday, June 24. During this period, document scanning, viewing, and workflows will be unavailable. This outage allows OIT to upgrade AdminImages to the newest version of Perceptive Content, the underlying software that powers the service. This upgrade will enable a new web-based interface called Experience, which can be used in multiple browsers and will not require Java-like WebNow. WebNow and all other features of AdminImages will remain unchanged after this upgrade. If you have any questions regarding this outage, let us know at firstname.lastname@example.org or 214-768-HELP.
The Help Desk has received a few reports of users having trouble linking documents in AdminImages.SMU. Over the weekend, a PeopleSoft PeopleTools update was applied. The update changed how linking pages are built. Most application plans were corrected by the Integration Services Team on Monday.
If you have not logged out of AdminImages recently, we recommend you disconnect from AdminImages and reconnect to see the changes. If that does not resolve the issue, please contact the Help Desk at 214-768-HELP and provide the name of the application to be fixed.