This summer, we will embark on a journey towards a more intuitive my.SMU. The first changes you will notice include a welcoming home page, tile-based navigation links, and an updated financial aid interface. The software manufacturer of my.SMU has essentially provided two options for deploying updates: Continue reading my.SMU: An Expected Journey
Working closely with the Academic Technology Service Directors and the Academic Technology Council, we have identified approximately 70 rooms to receive classroom technology upgrades this fiscal year. We are currently in the process of scheduling the rooms and finalizing bids with our vendors. The scheduling component will largely determine how many of those rooms we are able to complete over the summer months. SMU classrooms are still in such heavy use during the summer months that it leaves little time for major upgrade work.
There are a few exciting new changes that are included this year. Continue reading Classroom Technology Refreshes with New Collaboration Devices
It’s almost summertime and that means we begin the mass deployment of upgraded computers across campus. We anticipate replacing anywhere between 700-1,000 computers in the span of approximately 10 weeks. We made quite a number of changes to improve the desktop replacement process from last year. Continue reading Desktop Replacement Project to deploy over 700 new computers
Due to the recent ransomware outbreak, the Office of Information Technology would like to remind you to be alert for suspicious emails/websites and to regularly update and backup your computer.
To assist with the backup, the University provides CrashPlan to your primary University-owned computer. Please make sure that you have CrashPlan installed on your SMU computer and that your computer is backed up. Continue reading Protecting yourself from Ransomware with CrashPlan
We all have had the situation where our computer has locked up or crashed while we are working on that important document that we, of course, didn’t save soon enough. Well, I won’t tell you that Code42’s CrashPlan backup software will protect you from failing to “Save, and Save Often,” but it will save you from catastrophic hard disk failure.
CrashPlan is preloaded on all new University computers to provide daily backups of files in your user folder. This way, if your hard drive fails, IT can restore the University applications using LANDesk and your files with CrashPlan. Continue reading Protecting yourself from crashes with CrashPlan