Phishing Alert: Dear Mailbox User

Phishing Alert

Phishing: Dear Mailbox UserWe have received several reports of another round of phishing emails today.  These appeared to come from an SMU email address and indicated that you should “reset your password immediately to prevent your account from being disabled.”  The links in the email directed to an external login page that captured SMU credentials once entered.

Please be extra cautious and guard your account information, and remember that we will never ask you to verify your account information, or provide your password or any personal information via email.

If you did fall victim to the phishing email, please change your password immediately and contact the IT Help Desk by calling (214)768-4357, or email help@smu.edu

Phishing Alert: Prince Last Words On Video

Phishing Alert

Yesterday, news broke that Prince Rogers Nelson was found dead in his home in Minneapolis at age 57. He was found unresponsive in an elevator and was declared dead shortly after. Internet criminals are going to exploit this celebrity death in a number of ways, so be careful with anything related to Price’s death: emails, attachments, any social media (especially Facebook), texts on your phone, anything. There will be a number of scams related to this, so Think Before You Click!

Also, with the recent earthquakes in Ecuador and Japan, there are charity scams sticking up their ugly heads. If you want to make donations, go to your favorite charity by opening your browser and type their link in the address bar. Do not click on any links in emails.

Text provided by KnowBe4.

Duo Two-Factor Authentication Live Thursday April 21.

Duo Two-Factor Authentication Live Thursday April 21.

At 9:30 AM on Thursday, April 21, 2016, OIT will implement two-factor authentication for all SMU employees to certain online services, starting with my.SMU. This rollout includes student workers. The two-factor authentication utilizes a solution from Duo Security called Duo Mobile.

What is Duo and what does it mean to me?

Duo two-factor authentication (2FA) adds a second layer of security to online services. Verifying your identity using a second factor (like your phone or another mobile device) helps prevent anyone but you from using your SMU account to log in to a protected service, even if they know your password. In other words, Duo provides assurance that only you can access protected information.

Duo and my.SMU

The first system to be protected with Duo two-factor authentication is the Payroll, time reporting, HR & Benefits areas of my.SMU. This will provide protection for your direct deposit accounts, bank routing information, tax statements, and other sensitive employee data. Your access to Web Clock will also be protected.

What do I need to do?

  1. Download the Duo Mobile app from your smartphone’s app store. Duo Mobile works with Apple iOS, Google Android, BlackBerry, Palm, Windows Phone 7, Windows Mobile 8.1 and 10, and J2ME/Symbian.
    Don’t have smartphone, don’t worry. You can also use a landline, tablet, or an SMS.
  2. On April 21, use your desktop or laptop computer to log in to my.SMU and access secure information, such as your past paychecks or W2.
  3. Follow the on-screen DUO enrollment instructions. We suggest having your smartphone available to scan a QR code with the Duo Mobile app.
  4. Add a second device, such as your office phone, to Duo.

Step by step instructions can be found at blog.smu.edu/itconnect/2016/03/29/duo-two-factor-authentication-2fa-setup/

To find out more about Duo two-factor authentication, including FAQs about Duo and video tutorials, please visit the Duo service page at smu.edu/duo.

If you have any problems or concerns, please contact
the IT Help Desk at 214-768-HELP (4357).

Phishing Alert: Please protect your account information

Phishing Alert

There was another round of phishing emails today targeting SMU employees. These appeared to come from HR/Payroll pertaining to salary increases. The links in the email directed to an external login page that captured SMU credentials once entered.
Please be extra cautious and guard your account information.

When you receive an email requesting your login information, please take a second look!

  1. Check the from address: The from address should be a valid, known address for SMU. In addition, the content of the email should be appropriate for that sender. For example: you wouldn’t expect to receive payroll information from someone in OIT!
  2. Check the web addresses referenced: Is the site they are referencing a true SMU site hosted on the SMU servers? Is it a site you have heard of before?
  3. When in doubt, check with the Help Desk!

If you did fall victim to the phishing email, please change your password immediately and contact the IT Help Desk at 214-768-HELP (4357).

Duo Two-Factor Authentication Live Thursday April 7.

Duo Goes Live Thursday April 7.At 9:30 AM on Thursday, April 7, 2016, OIT will implement two-factor authentication for SMU staff to certain online services, starting with my.SMU. On April 21st, the two-factor authentication requirement will be expanded to all SMU employees. The two-factor authentication utilizes a solution from Duo Security called Duo Mobile.

What is Duo and what does it mean to me?

DuoDuo two-factor authentication (2FA) adds a second layer of security to online services. Verifying your identity using a second factor (like your phone or another mobile device) helps prevent anyone but you from using your SMU account to log in to a protected service, even if they know your password. In other words, Duo provides assurance that only you can access protected information.

Duo and my.SMU

The first system to be protected with Duo two-factor authentication is the Payroll, time reporting, HR & Benefits areas of my.SMU. This will provide protection for your direct deposit accounts, bank routing information, tax statements, and other sensitive employee data. Your access to Web Clock will also be protected.

What do I need to do?

  1. Download the Duo Mobile app from your smartphone’s app store. Duo Mobile works with Apple iOS, Google Android, BlackBerry, Palm, Windows Phone 7, Windows Mobile 8.1 and 10, and J2ME/Symbian.
    Don’t have a smartphone, don’t worry. You can also use a landline, tablet, or an SMS.
  2. On your desktop or laptop computer, log in to my.SMU and access secure information, such as your past paychecks or W2.
  3. Follow the on screen DUO enrollment instructions. We suggest having your smartphone available to scan a QR code with the Duo Mobile app.
  4. Add a second device, such as your office phone.

Step by step instructions can be found at blog.smu.edu/itconnect/2016/03/29/duo-two-factor-authentication-2fa-setup/

To find out more about Duo two-factor authentication, including FAQs about Duo and video tutorials, please visit the Duo service page at www.smu.edu/oit/services/duo.

If you have any problems or concerns, please contact
the IT Help Desk at 214-768-HELP (4357).