Internet Browser Troubleshooting Tips

The IT Help Desk receives reports daily from individuals having trouble using different websites. These reports seem to be growing more and more frequent, and functionality within websites seems to be impacted with each browser upgrade. The following are some troubleshooting tips we use which may help you the next time an application isn’t working as expected in your browser! Continue reading Internet Browser Troubleshooting Tips

Firefox 29 Is Here…and Very Different

Firefox LogoYou may have already noticed that as of today, your Firefox browser looks a bit different than before. That’s because the Mozilla Foundation has now unleashed the latest version of Firefox – version 29 – to the masses. It’s been in the works under code name “Australis” for around two years. Don’t have the latest version yet? You can upgrade by doing the following:

For Windows Folks:

  1. Click on the orange Firefox button in the top left.
  2. Click on the small arrow to the right of Help.
  3. Click About Firefox.

For our Mac folks, you can update by clicking on Firefox next to the Apple icon and selecting About Firefox. This will automatically begin the update process.

Firefox Menu
The “Hamburger” Menu

Now to talk about what’s different about Firefox 29. This is easily the most drastic change in Firefox’s look since the Mozilla Foundation decided to release updates to Firefox every six weeks. If you have ever used Google Chrome, you may notice that this new Firefox looks very similar. The majority of menu options have been moved from the orange Firefox button to a “Hamburger” icon made up of three bars in the top right-hand corner; just like Chrome. You can also click and drag icons on this new menu as well as add additional icons to suit your tastes by clicking Customize. But, if you still prefer your regular File menu at the top of the screen, just press Alt to have it return for you.

Another big new feature in Firefox is its streamlined sync system. Before this update, Firefox’s bookmark and settings sync service were clunky and borderline unusable. Now, it’s as simple as entering your e-mail address and a password to create a sync account. You can then specify what you would like to sync between your different computers and devices that use Firefox. No longer do you have to use several different apps to sync bookmarks, settings, and open tabs!

This new version of Firefox signals a huge shift in the design language and functionality of one of the world’s top internet browsers. Hopefully this means a much more enjoyable web experience for the rest of us!

How to fix common Mavericks problems?

os-x-mavericks-macbook-650x0This post by Digital Trends highlights some of the common issues and fixes with Mac OS X Mavericks.

  • Get iPhoto working again in Mavericks
  • Fix the slow Time Machine problem and make it run faster
  • Reinstall Java after upgrading to Mavericks
  • Make iCloud save your password
  • Keep Mail from crashing
  • Fix the constant Welcome to Mail message problem
  • Fix the Time Machine Mavericks install issue
  • Fix a buggy Menu Bar in OS X Mavericks
  • Make iWork, iPhoto, iLife and other apps work in Mavericks
  • Fix the ‘Contacts app not syncing’ problem
  • Fix the Wi-Fi disconnect problem

Making Windows 8 Feel Like Windows

shell start

By Robert Burkett

If you bought a new computer in the last 6 months to a year, it probably came with Windows 8 pre-installed. For those who have been using Windows for any length of time, it’s likely been a frustrating experience to navigate compared to all previous versions of Windows. If your new computer is not touchscreen, it makes even less sense. You may get used to it, or you may scream… either way, there is hope to make it feel more like Windows.

A couple add-ons from www.classicshell.net with their Classic Start Menu and Explorer really help bring back that familiar environment that you can’t live without. I suspect Microsoft will eventually add these features within Windows 8 with future updates, but until then (or not), the Classic Shell is more than sufficient.

classic explorer