Improved Web Experience Coming Soon to AdminImages.SMU

AdminImages logoSunday, June 24, 2019, was an important day in our journey towards an improved user experience for AdminImages.SMU. – also known by some as ImageNow, Perceptive Content, Hyland Software, Kofax, and Perceptive. Over the weekend, a team of specialists upgraded the AdminImages.SMU server with the latest version of Perceptive Content, the underlying software that powers the electronic document storage and retrieval system. Continue reading Improved Web Experience Coming Soon to AdminImages.SMU

AdminImages Weekend Outage Scheduled June 21-23

AdminImages.SMU logoAdminImages, SMU’s document retention tool, will soon be undergoing major maintenance in two weeks time.

An outage has been scheduled to begin at 5 PM Friday, June 21 and will continue until the early morning of Monday, June 24. During this period, document scanning, viewing, and workflows will be unavailable. This outage allows OIT to upgrade AdminImages to the newest version of Perceptive Content, the underlying software that powers the service. This upgrade will enable a new web-based interface called Experience, which can be used in multiple browsers and will not require Java-like WebNow. WebNow and all other features of AdminImages will remain unchanged after this upgrade. If you have any questions regarding this outage, let us know at help@smu.edu or 214-768-HELP.

SMU Departmental Directory Moves Online

Departmental DirectoryIn addition to the employee directory that was recently published, the University now has added a new mobile-friendly web page for the departmental directory.

The new Departmental Directory page features a responsive search. Simply enter the first few letters of the area or division you are looking for to retrieve your results instantly. Continue reading SMU Departmental Directory Moves Online

Faculty Senate Recognizes OIT members with Outstanding Staff Award

Merlin Wilkerson and James Pan with their Award
Merlin Wilkerson and James Pan with their Outstanding Staff Award

Each year, the SMU Faculty Senate recognizes several outstanding staff members across campus who make an incredible difference for faculty.  This year, two OIT Academic Technology Service Directors (ATSDs) were recognized with this honor.  Continue reading Faculty Senate Recognizes OIT members with Outstanding Staff Award