Security Alert: Windows 10 Upgrade Scam

WindowsMicrosoft is in the process of releasing their new Windows 10 Operating System. The software will be available to download free of charge.

Please read carefully!

There are several scams circulating around this new release.  The scammers are pretending to be Microsoft Tech Support and are contacting individuals via phone, email or browser pop-up windows that appear to be legitimate but actually contain malware.

Please do not click on any popup add claiming to be from Microsoft about your Windows 10 upgrade.

OIT is in the process of reviewing the Windows 10 Operating System and ensuring that University applications will continue to function properly with this new OS.  More details regarding the upgrade process will be communicated in the Fall.

Here is the legitimate link on Microsoft’s web site about Windows 10: http://www.microsoft.com/en-us/windows/windows-10-upgrade

Classrooms Get Upgrade Over Summer

During the last few weeks of summer, several classrooms in Dallas Hall have been given a much needed upgrade.

2015-09-02_11.53.14Faculty teaching in these rooms will now notice that HDMI is an available source and the black AV box has been moved into the lectern to give you more room to stand. We’ve also re-designed the keypad interface so users can select a laptop input just by pressing a single button. (Previously it was necessary to also make a selection on the small switcher that was under the keyboard tray.) If you want to use your laptop, simply choose VGA or HDMI on the familiar keypad and plug in the appropriate cable. These rooms have also been given new projectors that provide a brighter, clearer image.

Continue reading Classrooms Get Upgrade Over Summer

Faculty Media Lab to close during renovations

OIT’s Faculty Media Lab will close on July 23 for the duration of the CUL renovations. The Faculty Media Lab has provided dozens of faculty with a space for multimedia projects, digitizing, and multimedia training.

While the space will be closed, the assistance provided will continue through other areas on campus. General multimedia question and assistance can be obtained by contacting the OIT Help Desk at 214-768-HELP or help@smu.edu. The SMU STAR Program will still continue to work on faculty and department digital media projects; Please continue to make requests though the help ticket system. For digitizing needs, please contact the CUL’s Norwick Center for Digital Services for availability and assistance.

The IT Help Desk is Moving!

Moving Truck

We’re Moving on July 2!

In an effort to better serve you during the Fondren Library Center remodel, the IT Help Desk will be relocating to the main floor of the Hughes-Trigg Student Center for the 2015—2016 school year. We will still be providing the same excellent service that you have come to expect, just in a new location starting July 2.