Wiki.SMU Space Survey Distributed for XWiki Migration

Wiki.SMU logo with iconThis week, the XWiki Implementation Project Team sent emails to administrators of spaces on Wiki.SMU concerning the migration of content to XWiki. With over 200 spaces on the current Wiki, the migration team is reviewing to see if all those sites, many of which have not been updated since before 2010, are still needed or actively used.

If you are listed as a wiki space admin, you should Continue reading Wiki.SMU Space Survey Distributed for XWiki Migration

OIT Begins the Move to XWiki

Wiki.SMU logo with iconSince its launch in 2014, Wiki.SMU has provided a resource for everything from course materials to project management to University documentation and has been a very successful tool for many areas on campus. Unfortunately, our current solution for the on-prem wiki.smu.edu environment, Confluence, is no longer being supported by Atlassian. After an exhaustive search, XWiki has been identified to be the replacement wiki solution. The XWiki Implementation Project will oversee the migration to this new wiki environment, including transferring all existing content and permissions to the new platform, updating existing service pages, and training information, and communicating with the campus community.

If you are not familiar with XWiki, it is Continue reading OIT Begins the Move to XWiki

Microsoft Teams Migration Headset Reclamation: What to Expect

The mono version of the Jabra Evolve2 40.Our first phase of the Telephone Handset Replacement for Microsoft Teams Migration Project, is off to a good start with OIT representatives visiting campus buildings, meeting with employees, and exchange their desktop phones for a new headset. We have heard back from some employees about what the next phases are for the the project and we would like to update the campus on the progress and timeline. Continue reading Microsoft Teams Migration Headset Reclamation: What to Expect

Winter Break (2023) Hours for the IT Help Desk

snowflakeThe Office of Information Technology (OIT) IT Help Desk will have reduced hours next week with walk-in, phone, and chat support ending at 6 p.m. On Thursday, support will wrap at 5 p.m. The IT Help Desk will be closed for regular business operations from Friday, December 22, 2023, through Monday, January 1, 2024, for the winter break. Continue reading Winter Break (2023) Hours for the IT Help Desk

Data Center Firewall Update to Impact Campus Services in January

OIT's Firewall iconTTo start off the new year, the OIT Infrastructure Team will be working on the third and final phase of the 100G Firewall Project. This phase includes replacing the Data Center firewalls on campus. Unfortunately, this maintenance will include a network outage impacting all IT services housed in the Data Center, as the firewalls are the primary gateway for network traffic within the Data Center, and when offline, will cause services in the Data Center to be unreachable.

Continue reading Data Center Firewall Update to Impact Campus Services in January