Network Storage: The What, Where & When

In the past year or so, a lot has changed here at SMU when it comes to file storage. Locker.SMU has been retired and replaced with Box. Office365 offers OneDrive cloud storage, and OIT still offers several different types of on-site network storage in our data center.

With all of the choices of places to store your important files, you may be wondering which service fits your needs. We have a brief webinar available to show you just that. In this quick 20 minute video, you can learn about all of the available storage resources, how to access them, and when to use each one. Check it out below:

And, as always, feel free to contact the OIT Help Desk for consultation and assistance with all of these services!

IT Shared Services: Quarterly Report Now Available

As part of our continuing efforts to make as many of our processes as transparent as possible, our third quarter reports for all campus IT departments are now available for your reference. Click here for a list of all of the documents.

Each document is a separate report for each school and the Central University Libraries. They contain details on the amount of incidents that were reported and how they were handled. There are also updates from our Director of Customer Service, Rachel Mulry, on the large-scale IT projects taking place in each area.

If you have any questions or concerns regarding these reports, feel free to drop us a line at help@smu.edu.

Lynda Helps Staff Sharpen Skills

lynda.comIt’s been almost a year since SMU began offering Lynda.com’s full library of learning courses to students, faculty, and staff. In that year, over 1,200 people have taken advantage of this enormous benefit to the campus. One of the largest groups that have taken courses through lynda.com has been staff members. We’ve touched base with a few of our colleagues across the University to see what they’ve thought about their experiences with lynda.com. Continue reading Lynda Helps Staff Sharpen Skills

Canvas Tips for Students: Choosing Favorite Courses

Canvas Tips & TricksAs classes get underway, you may notice that many classes are starting to fill up your Courses list in Canvas. If a particular class will not be using Canvas or if there are still classes from the previous semester showing up, you have the option to clean up your course list for easier use. Today’s tip shows you how to do just that! Continue reading Canvas Tips for Students: Choosing Favorite Courses