Vista’s Out, Creator’s Update is In

TWindows Vista Logooday is the day. April 11, 2017 is the day that Microsoft officially ends support for the beleaguered Windows Vista operating system. First released in 2007, mainstream support for Vista ended five years ago. Now, all support has ended and it moves to the big hard drive in the sky. Continue reading Vista’s Out, Creator’s Update is In

CrashPlan Pro: What to Expect in Version 5

CrashPlan logoCrashPlan Pro has been available for primary SMU-owned computers for faculty and staff since 2013. When hardware or software has failed, CrashPlan has saved many of our community members from losing their critical data. OIT is pleased to report that the new version of CrashPlan Pro will provide the same reliable backup service while simplifying the user interface to make file restoration and management even easier. Continue reading CrashPlan Pro: What to Expect in Version 5

What’s New in Exchange 2016 Webmail

As faculty and staff mailboxes are upgraded to Exchange 2016, you will notice that your webmail client will look drastically different. While the old Outlook Web Access from Exchange 2010 didn’t always work well on different web browsers, the new webmail interface plays nicely with all browsers and has lots of improved features to make managing your e-mail less of a headache.

Read on to find out more about your new webmail!

Continue reading What’s New in Exchange 2016 Webmail

Sitecore Forms: Let Your Web Page do the Work!

SitecoreIf you manage or edit a web page within SMU’s Sitecore content management system, you may not know that there is a powerful feature that can be used to collect information from your page’s visitors.

Sitecore’s Web Forms for Marketers (WFFM) allow you to create forms that can be filled out by a visitor to your page. Once submitted, the data can be sent to you via e-mail or placed in a database. Say goodbye to third-party forms that don’t match your site’s design and take visitors away from your pages! Forms can be used to obtain information for a mailing list, collect registrations for an event, or any other use you see fit. Continue reading Sitecore Forms: Let Your Web Page do the Work!

Problems with Lockdown Browser? Download SMU’s Version!

The IT Help Desk has received a few issues recently from faculty and students regarding Responds LockDownthe Lockdown Browser used for secure testing. The version they have downloaded is either the generic one from Respondus or even from another institution.

SMU has its own specific version of Lockdown Browser that takes you to SMU’s Canvas page automatically. This is the browser you should download to take Lockdown quizzes. You can download it by clicking here.

Once installed, opening this version of the browser will direct you to our Canvas service and allow you to take your secured quizzes. If you have any questions, let us know at help@smu.edu or 214-768-4357.