This Spring, OIT celebrates another significant milestone with our Microsoft Office Specialist (MOS) Certification program. We are pleased to announce the 5,000 certification holder—Amanda Maruster. Amanda is a sophomore majoring in Accounting with a minor in Statistics and Psychology. She completed both her Excel Associate and Excel Expert Certification alongside 310 students assigned one or more exams for ITOM 2308. Continue reading SMU’s MOS Certification Program Reaches 5,000 Certifications
Author: Laurene Klassen
Laurene is the Director of SMU’s IT Training & Communications Team. She enjoys reading, writing, and outdoor activities with her family in her spare time.
my.SMU Enhancements You Need to Know About
The Data and Applications Services team has been working feverishly to add several significant my.SMU enhancements this year. Here are a few you should know about.
The team kicked off the year with updates to the navigation of my.SMU lending to a streamlined experience, including quick access to favorites and recent pages and alphabetizing the navigation menus. Continue reading my.SMU Enhancements You Need to Know About
Safeguarding SMU with Duo: New Anomalous Protection
Effective February 27, 2023, OIT will implement Duo Two-Factor authentication changes to our application. As mentioned in our recent newsletter, our campus has recently experienced a new cybercriminal threat where hackers attempt to access an account. This is accomplished by repeatedly attempting to send Duo requests until the end user approves the Multi-Factor Authentication (MFA) prompts. This method is referred to as “MFA Fatigue.” Continue reading Safeguarding SMU with Duo: New Anomalous Protection
Investigating the Federal Court’s PACER System: Collaboration Improves Access
The Deason Criminal Justice Reform Center provides service-improvement consultations to state and federal public defense providers around the nation. Recently, the Deason Center collaborated with OIT to better utilize the federal courts’ Public Access to Court Electronic Records (PACER) service. The Center needed to access and download several thousand records, as quickly and as efficiently as possible. So, they turned to OIT for help.
We had the opportunity to discuss the PACER project with Lane Duncan, Assistant Director of Integration Services in OIT, and learn about the success of this initiative.
Continue reading Investigating the Federal Court’s PACER System: Collaboration Improves Access
SMU Infrastructure Improvements Continue
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In mid-December, the OIT infrastructure team worked to add additional wireless access points in Dallas Hall. Their efforts aid SMU in providing better wireless performance for high-density areas. The building previously had 28 wireless access points and now contains over 60. These technical improvements also enhanced Wi-Fi connections in larger classrooms. Continue reading SMU Infrastructure Improvements Continue
