OIT Training Insider

The IT Training Insider: Training Communications for Staff

Should you have missed last week’s email, the OIT Training & Communications team is now launching a training newsletter exclusively for SMU staff.

OIT Training Insider

As a team, we understand that faculty and staff have different training needs. Although faculty receive regular updates on the latest academic technology through our trusted Academic Technology Service Directors, staff communications have been primarily delivered through monthly OIT Technology News posts or geared toward specific training events and announcements. Since we facilitate a number of training requests, we want to make sure staff had regular targeted communications that specifically address training topics they may find useful.

What’s In the Training Insider?

The Training Insider is set to provide just-in-time training tips, answer common questions, suggest best practices, and, of course, offer productivity tips for enhanced efficiency. If you missed the first edition, you can still access all the articles here on our blog. Do you have a particular idea or topic you’d want to see covered? Feel free to share it with us at ittraining@smu.edu!

One common question we frequently hear from staff is, “Where’s that documentation?” To address this concern, Zach Peterson created a quick tip video as a guide to help you find what you need. This is just an example of one of the posts that was featured in our newsletter.

Stay In The Know

Our upcoming bi-monthly newsletter will be released in May. To confirm your receipt of staff emails, please visit mylists.smu.edu and ensure that the IT Training (staff) list is selected.

Our goal is to aid staff with tech resources that build confidence, and encourage proficiency in your IT use. We’re excited to expand our partnership with you.

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Published by

Laurene Klassen

Laurene is the Director of SMU’s IT Training & Communications Team. She enjoys reading, writing, and outdoor activities with her family in her spare time.