Feedback Box to be Discontinued April 30

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Feedback Box, the tool integrated into Canvas to collect anonymous student feedback, will be discontinued on April 30, 2025. This decision follows an announcement from the vendor that they will be ending their service. We have some information on alternatives you can use to collect feedback.

While Feedback Box has been a valuable resource for gathering anonymous student input, faculty members who have been using Feedback Box should plan to transition to other methods when the service ends. To assist with this transition, OIT is providing guidance on alternative tools for collecting student feedback. These alternatives include:

Canvas Quizzes (New & Classic)

    • Create an ungraded quiz with open-ended or multiple-choice questions.
    • Allow multiple attempts
    • Assign To everyone with no due date

Canvas Discussion Boards

Anonymous Assignment Submission

    • Faculty can create an assignment that allows students to submit anonymous reflections or concerns.
    • Allow unlimited attempts
    • Assign To everyone with no due date

Qualtrics Surveys

Microsoft Forms

    • Collect feedback for anonymous responses via Microsoft Forms.

Google Forms

    • Collect feedback for anonymous responses via Google Forms.

Details on using these alternatives are available in this PDF.

If you need help identifying a replacement for your course or have any questions about this change, please reach out to your Academic Technology Services Director (ATSD) or help@smu.edu.

Thank you for your understanding as we work to ensure a smooth transition. We appreciate your continued commitment to enhancing the learning experience for our students.

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Published by

Jennifer Mayes

Jennifer is the Manager, Canvas & Instructional Systems with OIT and began her career here at SMU in 2021. She obtained her Bachelor's and Master's degrees from the University of Oklahoma. She also has her PMP certification. Jennifer enjoys traveling, reading, and spending time with family and friends.