IT Training Opportunities

IT Training Courses for Spring 2021 Now Available

Spring will be here before you know it, and a new semester also brings new training sessions for you! As we did in the fall term, we will be holding all of our sessions online. Here is what we have lined up for the next term:

New Late Fall Session: Getting started with Email Marketing using Lyris

Tuesday, December 8, 2020, at 12 p.m.

Lyris logoFind out how to take advantage of SMU’s Email Marketing solution, Lyris List Manager. In this session, find out how to add users to a list, send HTML formated emails, personalize messages, and much more.

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Campus Digital Signage with Appspace

Monday, January 11, 2021, at 1 p.m.

Appspace logoIn this webinar, we introduce you to the basics of SMU’s digital signage solution. Learn how to save content from PowerPoint or Photoshop for a digital sign, adding content to a channel, managing your digital sign, and even how to schedule content.

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Sitecore for Content Editors

Tuesday, February 9, 2021, at 2 p.m.

Sitecore LogoThe perennial favorite is back to cover Sitecore’s new templates! In this course, we will look at the basics of working within web pages. Learn how to work with text, links, images, and publication options.

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Working in Wiki.SMU

Wednesday, March 3, 2021, at 11 a.m.

Wiki.SMUWiki.SMU is a great way to store documentation and collaborate with others in an easy-to-use cloud-based system. This course will show you the basics of the wiki interface, useful macros, popular uses, and more.

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Excel Pivot Tables

Thursday, April 8, 2021, at 1 p.m.

ExcelOne of the best features in Excel is the use of Pivot Tables. Learn how to analyze data quickly and avoid creating manual formulas by grouping data easily and using advanced built-in calculations. Trainees will learn how to create one from scratch as well as when to use recommended pivot tables. Instruction on how to work with pivot table fields, display values, and filter data will be provided. Knowledge of how to create a basic Excel table is recommended. A hands-on worksheet will be provided for step by step instruction.

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Telephone Q&A Session

Monday, April 19, 2021, at 1 p.m.

AudioCodes 445HD TelephoneThe new Audiocodes telephones installed over the past couple of years have a lot of powerful features, and Skype for Business adds even more capability to your SMU phone number. All of these new features can also generate a lot of questions! If you have questions about using your telephone, join us in this webinar to get them answered!

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Unpacking Box: Get More Out of Box Enterprise Storage.

Tuesday, May 4, 2021, at 3 p.m.

BoxIn this session, find out how to further take advantage of SMU’s cloud storage service, Box. We will cover some best practices for managing files, learn more about sharing files, collaborating with others, and review new features.

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For more training opportunities and training on-demand, please visit

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Published by

Zach Peterson

Zach is a Senior IT Training & Communications Consultant with OIT. Zach began his SMU career at the IT Help Desk in 2012 and joined the Training & Communications Team in 2015. He is a 2011 graduate from the University of North Texas and obtained a Master of Liberal Studies degree from SMU in 2018. He enjoys reading and collecting vintage and antique radio sets. He grew up in Valley View, Texas near Denton.