In order to keep SMU PCs secure and reliable, OIT is planning to update campus computers to the newest build of Windows 10, build 20H2, starting November 12. This major update includes the usual bug fixes and small quality-of-life changes, but also includes increased compatibility for Dolby Atmos headphones, more efficient search indexing, and much more. Here’s what to expect when your computer is ready to install the upgrade.
When your PC is ready, you will be notified by an Ivanti pop-up window with details on the upgrade. You are encouraged to save your work before clicking the Reboot now button to start the process. If you need more time, you can defer the upgrade for up to five days before the upgrade is automatically applied. To defer, click the Remind me later button and choose the time frame for delaying the upgrade. The default options allow deferral for up to four hours, but select the More options… listing in the drop-down menu if you need more time.
Following a reboot, completion of the upgrade can take up to two hours depending on your computer. Do not reboot, shut down, or unplug your computer during the upgrade process. This kind of interruption could cause your device to lose data or otherwise malfunction. If you are using Remote Desktop, expect your PC to be inaccessible during the upgrade process.
With Microsoft now releasing their major “feature updates” twice a year with minor quality updates each month, OIT expects to repeat this process on a biannual basis around March and September. If you have any questions regarding the build 20H2 upgrade for Windows 10, contact the IT Help Desk.