Duo is Coming to Library Services on August 5, 2020

SMU Libraries & DuoComing soon, the Office of Information Technology (OIT) will enable Duo multi-factor authentication for accessing many of the Library services. This new requirement was recently approved by SMU Libraries to better protect access to a number of library resources. These Library systems and subscription E-resources used by faculty, staff, students, and even retirees, will begin prompting for Duo starting on August 5, 2020.

Starting in 2016, SMU’s OIT began enabling multi-factor authentication (MFA) for services like my.SMU, Office 365, and more. Duo MFA adds a second layer of security to online services. Verifying your identity using a second factor (like your phone or another mobile device) helps prevent anyone but you from using your SMU account to login, even if they know your password. Basically, it is how SMU services will know that you are who you say you are.

On August 5, 2020, many of the library systems will begin prompting you for Duo authentication when logging in. If you already use Duo with other sites at SMU, no action is needed on your part to activate or enroll. Simply use Duo as you already do for other SMU services. Also, we have extended the time Duo remembers you after you authenticate in order to make things easier during class time. Always make sure you have access to your smartphone or telephone that you have enrolled in Duo when logging into the following services after August 5, 2020.

Library systems (all students, faculty and staff, and retirees):

  • PrimoVE (Library Search Account Logon only)
  • EZProxy (Primarily for off-campus access to licensed online databases, ejournals, and ebooks and Interlibrary Loan requests)
  • LibApps* (Primarily for study room bookings)

* Impacts current students, faculty, and staff only

Subscription E-resources (all students, faculty and staff, and retirees):

  • ProQuest Ebook Central
  • Bridwell Library
  • Fondren Library
  • HathiTrust
  • O’Reilly’s Learning Platform for Higher Education (formerly, Safari Tech Books)
  • Wiley Online Library

If you have any questions regarding this change, contact the IT Help Desk at help@smu.edu or 214-768-HELP (4357).

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Ian Aberle

Ian Aberle an Adobe Creative Educator and the Senior IT Communications Specialist and Trainer for OIT. Since 1996, he has helped the SMU community use technology and implement digital and web media through managing the SMU STAR Program and now as part of OIT's Customer Service Team. In his free time, Ian enjoys photography and road trips with his family.