Zoom Cloud Recordings Limited to 30 Days

Zoom logoSMU’s Zoom video conference service allows users to record meetings and classes either locally or temporarily to Zoom’s Cloud Video Storage System itself. While Zoom’s Cloud Video Storage System recording capabilities provide easy convenience for Zoom users, cloud recordings should be transitioned quickly to appropriate university storage and sharing systems. Effective Wednesday, July 1, 2020, Zoom cloud recordings will be stored in the cloud for no more than 30 days, after which they will be automatically deleted.

Cloud Recordings SMU’s use of Zoom’s Cloud Video Storage System was never, and is not, intended to provide persistent hosted storage for sharing or playback. The cloud recording feature is intended to accommodate easy recording and transcoding of recorded content directly to Zoom’s service—so that centrally-managed teaching machines will not have to be committed to those tasks. Recordings should be downloaded and then shared using the Canvas LMS and/or Panopto for online course content. YouTube is another alternative for departmental content or webinar recordings. For archiving or persistent storage, we recommend Box@SMU.

Starting July 1, 2020, Zoom cloud recordings will be retained for no more than 30 days, after which they will be automatically deleted. Accounts with recordings will receive an email warning seven days before temporarily stored recordings will be removed.

If you require any assistance migrating Zoom cloud recordings to an appropriate SMU storage and/or distribution system like Canvas/Panopto, please contact the IT Help Desk at 214-768-HELP (4357) or help@smu.edu.

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Ian Aberle

Ian Aberle an Adobe Creative Educator and the Senior IT Communications Specialist and Trainer for OIT. Since 1996, he has helped the SMU community use technology and implement digital and web media through managing the SMU STAR Program and now as part of OIT's Customer Service Team. In his free time, Ian enjoys photography and road trips with his family.