Duo “Remember Me” Feature Issues Reported for Safari

DuoSeveral Universities have reported over the past few days that Duo no longer allows users to select the “Remember Me for 1 Day” option when using the Safari browser.

This issue has been reported to Duo and they are currently working on a fix for the problem. The root cause is most likely due to the most recent Safari update to version 10.14. Duo expects the fix to be implemented in the first week of December 2019. In the meantime, if you would like to have Duo remember your login for one day, you will need to use a different browser like Firefox or Google Chrome.

We’ll keep you notified on Twitter when this issue gets resolved!

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Zach Peterson

Zach is a Senior IT Training & Communications Consultant with OIT. Zach began his SMU career at the IT Help Desk in 2012 and joined the Training & Communications Team in 2015. He is a 2011 graduate from the University of North Texas and obtained a Master of Liberal Studies degree from SMU in 2018. He enjoys reading and collecting vintage and antique radio sets. He grew up in Valley View, Texas near Denton.